help

  • Thread starter Thread starter nancy
  • Start date Start date
N

nancy

Hi,
Whenever I connect to the Internet I get a message saying
that the computer is restarting in 60 seconds.. It counts
down the 60 seconds and restarts... The comp works fine
when not connected to the Internet..I am using Windows
XP, but I havent installed SP2 yet...
Please help!
 
You are infected with the Sasser B virus

To prevent the shut down, do the following:

Disconnect the computer from the network/Internet
connection. (Disconnect the cable if necessary.)
Restart the computer.
As soon as Windows opens and you see the Windows desktop,
click Start > Run.

Type:

cmd

and press Enter.

Type:

shutdown -i

and press Enter.


In the Remote Shutdown Dialog that opens, do the
following:

Click Add, type your computer name into the Add Computers
dialog box, and then click OK.
In the "Display warning for" field, type 9999.
Type the following text in the Comment box:

Delay Lsass.exe shutdown.


Click OK.


Reconnect the network/Internet connection.
Connect to the Internet, and Windows update your
computer. Update your virus defintions
 
Thanks, that really helped stopping the computer from
shutting down... However, I still have a problem with
removing the virus... I downloaded and installed two
Sasser virus removal tools; from Microsoft and Symantec,
after they ran they both said no sasser on the computer...
Any ideas???
btw, I forgot to mention this in the first post.. once I
connect to the Internet, I get LSA Shell (Export
version) 'Send error report'...
Thanks alot
 

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