Help with uninstalling program in ADD/REMOVE

[ECLiPSE 2002]

I have been having problems installing a new program (InterVideo DVD
Creator2) and finally gave up and tried to uninstall it from the
Windows XP Home ADD/REMOVE utility.

Although I cannot find anything in the program folder and the icon
has disappeared, I still find the program listed in ADD/REMOVE and
when I try to remove it I get an error message saying..."error
extracting support files. The system cannot find the file specified."

Can someone offer an explanation for what is happening (or not
happening)? I also tried to uninstall the program in another uninstall
utility called Easy Uninstaller and get the same error message.

Any assistance would be appreciated.

Mary

 

[Road_Runner]

Try going here and if its listed ? just right click on it and select remove
, afterward go to your add and remove program area and see if its gone

Go to Start/Run/Regedit and navigate to this key:
HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Uninstall

 

[ECLiPSE 2002]

Thanks for the response Road_Runner - unfortunately the key was not
found where you suggested I look for it .

Mary

 

[Road_Runner]

Ok , Try going into safe mode and then try to delete the program in the add
and remove area