Help With Repairing Win XP Pro (System Files)

[Guest]

Hi all,
I am having problems with my win XP Pro installation or at least I think so?
I think this is so because I have been experinencing the dreaded Blue Screen
of Death (BSD) lately and the information on the BSD informs me that the
culprit is: Win32.sys! So, am I correct in thinking that my system files are
becoming corrupted and this is leading to the occurences of the BSD?

I therefore tried to REPAIR Win XP Pro by using my original system disc to
reinstall (repair) Win XP Pro but I find that I cannot do this because I get
the error message that the Win XP Pro is older than the one installed (which
is obvious because SP2 + all Updates have been installed) and that I can do a
full reinstall of Win Xp Pro which will overwrite all my existing files etc.

I know there must be a way to repair Win XP Pro system files without having
to do a full reinstallation but I cannot remeber how to to it. Can anybody
help me with this problem or come up with another reason for the occurences
of the BSD?

Regards
Gerryw

 

[Ted Zieglar]

The so-called blue screen of death is your friend. Without it, you would
have a much more difficult time figuring out what went wrong.

Post back with the number (0x000...) and/or title (LOOKS_LIKE_THIS) of
the error.

 

[Guest]

Hi Ted,
Thanks for your reply. As to you request, I will have to wait until I get
another BSD, meanwhile do you have any help with my other query; how do I
repair the system files without having to do a full reinstallation?

Gerryw

 

[Ted Zieglar]

Posting information about the error may lead to a more specific
solution, which is always better than making wholesale changes to a system.

 

[Gerry Cornell]

Please post a copy of the Stop Error message. However, be warned . They are
difficult to interpret.

Disable automatic restart on system failure. This should help by
allowing time to write down the STOP code properly. Right click
on the My Computer icon on the Desktop and select Properties,
Advanced, StartUp and Recovery, System Failure and uncheck
box before Automatically Restart.

Do not re-enable automatic restart on system failure until you have
resolved the problem. Check for variants of the Stop Error message.

There will also be Error Reports in Event Viewer. Please post copies.

You can access Event Viewer by selecting Start, Administrative Tools,
Event Viewer. When researching the meaning of the error, information
regarding Event ID, Source and Description are important.

HOW TO: View and Manage Event Logs in Event Viewer in Windows XP
http://support.microsoft.com/default.aspx?scid=kb;en-us;308427&Product=winxp

A tip for posting copies of Error Reports! Run Event Viewer and double
click on the error you want to copy. In the window, which appears is a
button resembling two pages. Double click the button and close Event
Viewer. Now start your message (email) and do a paste into the body of
the message. This will paste the info from the Event Viewer Error Report
complete with links into the message. Make sure this is the first paste
after exiting from Event Viewer.

Are there any yellow question marks in Device Manager? Right click on
the My Computer icon on your Desktop and select Properties. Hardware,
Device Manager. If yes what is the Device Error code?

--

Hope this helps.

Gerry
~~~~
FCA
Stourport, England

Enquire, plan and execute
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