Help with new Vista

[Guest]

Please help I have just got the new Vista and cannot open any attachments
which are sent to me and need to be opened via Powerpoint or Word or EXel,
even though I have installed these programs

 

[Steve Cochran]

Save them to disk first and then open them. If you can't save them, then
see www.oehelp.com/OETips.aspx#1

steve

 

[Peter Johnson]

Please help I have just got the new Vista and cannot open any attachments
which are sent to me and need to be opened via Powerpoint or Word or EXel,
even though I have installed these programs

I had this problem with Vista beta RC1 and never got to the bottom of it
despite posting here. If you need a workaround first go to Tools/accounts in
Mail and select your email account then go to properties/advanced and check
the 'leave a copy of messages on sever' box. Then use a different email
client to download when you receive a message with an attachment. This way
you can still download all your messages into your Mail archive and can
access the attachments. (Another problem, files that would download and
vanish, that I had with RC1 was replicated when I installed AVG anti-virus
on the released version; the problem went away when I removed AVG but I
didn't investigate to see if it also affected Mail.)

 

[Frank Saunders, MS-MVP OE/WM]

Please help I have just got the new Vista and cannot open any attachments
which are sent to me and need to be opened via Powerpoint or Word or EXel,
even though I have installed these programs

Do you have Microsoft Office or the Viewers for those programs?
If you save the attachments in your Documents folder can you open them?