-----Original Message-----
I tried Windows recovery to replace the file from the
original CD; however when I get the C: prompt and try to
change directory or do a directory (DIR) command, it
states there was an error in the enumeration process or
something like that. Can anyone help me? Nothing will
boot Windows...not safe mode, not last known
configuration...please tell me there's an answer!!!
.
This sounds a lot like what is happening to me. my
computer won't start at all beyond the up/down arrow page;
safe node, safe mode with networking, safe mode with
command prompt last known configuration, or start windows
normally. NONE of these options work, anything I try just
keeps rebooting and going back to the same screen.
Eventually, when trying the safe mode with command prompt,
I get this message: "multi(0)disk(0)rdisk(0)partition(1)
\system32\ntoskrnl.exe Windows could not start because
the following file is missing or corrupt: <Windows
root>\system32\ntoskrnl.exe. Please re-install a copy of
the above file." However, I was never given any xp
software, it came preinstalled on my computer. & no such
thing is avilable via microsoft's "help" pages. Also, this
just happened, out of the blue, no new software or
hardware installations, seemingly no reason. Is/could this
be a virus or worm? Any ideas on what to do or how to
correct this problem? Has the original poster found an
answer? I have attempted to email microsoft directly, but
their "contact page" seems to be anything but, after
clicking through several screens I keep getting dirveted
rather than given the opportunity to send them a question.
I have had & used this system for well over a year & never
before experienced any such problems. The last time I used
it it worked normally but took a VERY long time shutting
down & has since failed to start beyond the mentioned
screen. PLEASE, can someone help me? I am without my
computer. I will try to access this group again to look
for answers but without computer I don't know how often
I'll be able to. If you have a solution, please post or
email me at, (e-mail address removed) Thank you. Any help is greatly
appreciated.