HELP: Windows Firewall turns itself off at Internet connection

[Guest]

I had some problems with my computer a while ago, and ever since, the windows
firewall has turned itself off whenever I connect to the Internet....I have
looked at all the settings in the security centre, and the windows firewall
settings, but I can't see any reason that would be happening

 

[Joe Wright]

I had some problems with my computer a while ago, and ever since, the windows
firewall has turned itself off whenever I connect to the Internet....I have
looked at all the settings in the security centre, and the windows firewall
settings, but I can't see any reason that would be happening

It could be some type of malware disabling the firewall, though I doubt
it's limited to that. Here are a few things I would try:

1. Try one of these free online virus scans.

This one has a choice of a Quick or a Complete check
http://www.pcpitstop.com/

Symantec
http://security.symantec.com/default.asp?productid=ssr&langid=ie&venid=sym

<url:http://security2.norton.com/us/home.asp?j=1&venid=sym&langid=us&plfid=20&pkj=IHBEXIBVEMBQAUWZKTK>
then click the Security check link.

http://housecall.antivirus.com/ free online virus scan

2. Run Hijack This, or other diagnostic software.

3. Use System Restore to revert to a date before the problems first
occurred.

4. Do a Windows Repair.