help&support

[pauline]

I can't access help&support from my start menu.I keep
getting a message "Windows cannot find -helpcentre.exe.
Can someone help please?
Thanks
Pauline

 

[Unknown]

Try control panel----administrative tools----services----scroll down to help
and support and highlite. Then click restart.

 

[Carey Frisch [MVP]]

Repairs Windows XP's Help and Support
http://www.dougknox.com/xp/scripts_desc/fixwinxphelp.htm

[Courtesy of Doug Knox, MS-MVP]

If the above repair does not work:

Go to Start > Run and type in: helpctr -regserver
and hit enter.

To reinstall Help and Support:

Go to C:\Windows\inf\pchealth.inf.
Right-click and choose install. Have your XP CD available.

Note: The folder is hidden by default. Go to Start > Run and type in:
control folders. View: Show hidden files and folders and uncheck
"Hide extensions for known file types".

--
Carey Frisch
Microsoft MVP
Windows XP - Shell/User

Be Smart! Protect your PC!
http://www.microsoft.com/security/protect/

-------------------------------------------------------------------------------------


|I can't access help&support from my start menu.I keep
| getting a message "Windows cannot find -helpcentre.exe.
| Can someone help please?
| Thanks
| Pauline

 

[pauline]

Hi Carey,
I've tried your suggestions but all Iget is an error
message.....Windows cannot find"helpctr.exe" retype and
search again.any idea whats going on?
Pauline

 

[Nekyinsocks]

Hi,
I work in the IT department of a hospital...
Try this...
Open the command window, at the prompt type sfc /runonce Make sure the
space is in there. Then follow the prompts.
You may also have to have your XP install disc.
Hope this helps...