Help submitting MEMORY.DMP

[Guest]

Hello,

I had a crash dump that was written out to disk. The server is a SQL Server
2000 sp3 on a Windows 2000 server. I want to submit this for analysis, but
after going to: http://oca.microsoft.com/en/welcome.aspx, I still have no
idea how to submit this memory.dmp file.

Any help would be greatly appreciated. Thank you.

 

[Dave Patrick]

I think the key words are "while using Microsoft Windows XP"

--
Regards,

Dave Patrick ....Please no email replies - reply in newsgroup.
Microsoft Certified Professional
Microsoft MVP [Windows]
http://www.microsoft.com/protect

:
| Hello,
|
| I had a crash dump that was written out to disk. The server is a SQL
Server
| 2000 sp3 on a Windows 2000 server. I want to submit this for analysis,
but
| after going to: http://oca.microsoft.com/en/welcome.aspx, I still have no
| idea how to submit this memory.dmp file.
|
| Any help would be greatly appreciated. Thank you.
|
|

 

[Guest]

I am not seeing anything on that web page that indicates: "while using
Microsoft Windows XP". Could you refer it it me to that, please? Moreover,
regardless whether or not this web page is the correct entry point for
submission, could anybody point out the known submission processes for
submitting Windows 2000 dump files?

Thanks for your response.

 

[Bob I]

Are you signing in on a Passport account?

I am not seeing anything on that web page that indicates: "while using
Microsoft Windows XP". Could you refer it it me to that, please? Moreover,
regardless whether or not this web page is the correct entry point for
submission, could anybody point out the known submission processes for
submitting Windows 2000 dump files?

Thanks for your response.


:

I think the key words are "while using Microsoft Windows XP"

--
Regards,

Dave Patrick ....Please no email replies - reply in newsgroup.
Microsoft Certified Professional
Microsoft MVP [Windows]
http://www.microsoft.com/protect

:
| Hello,
|
| I had a crash dump that was written out to disk. The server is a SQL
Server
| 2000 sp3 on a Windows 2000 server. I want to submit this for analysis,
but
| after going to: http://oca.microsoft.com/en/welcome.aspx, I still have no
| idea how to submit this memory.dmp file.
|
| Any help would be greatly appreciated. Thank you.
|
|

 

[Dave Patrick]

I see that in the paragraph labeled "How it works" This article may also
help.

http://support.microsoft.com/default.aspx?scid=kb;[LN];310414


--
Regards,

Dave Patrick ....Please no email replies - reply in newsgroup.
Microsoft Certified Professional
Microsoft MVP [Windows]
http://www.microsoft.com/protect

:
|I am not seeing anything on that web page that indicates: "while using
| Microsoft Windows XP". Could you refer it it me to that, please?
Moreover,
| regardless whether or not this web page is the correct entry point for
| submission, could anybody point out the known submission processes for
| submitting Windows 2000 dump files?
|
| Thanks for your response.

 

[Guest]

Yes I am signing in with my passport account.

Are you signing in on a Passport account?

I am not seeing anything on that web page that indicates: "while using
Microsoft Windows XP". Could you refer it it me to that, please? Moreover,
regardless whether or not this web page is the correct entry point for
submission, could anybody point out the known submission processes for
submitting Windows 2000 dump files?

Thanks for your response.


:

I think the key words are "while using Microsoft Windows XP"

--
Regards,

Dave Patrick ....Please no email replies - reply in newsgroup.
Microsoft Certified Professional
Microsoft MVP [Windows]
http://www.microsoft.com/protect

:
| Hello,
|
| I had a crash dump that was written out to disk. The server is a SQL
Server
| 2000 sp3 on a Windows 2000 server. I want to submit this for analysis,
but
| after going to: http://oca.microsoft.com/en/welcome.aspx, I still have no
| idea how to submit this memory.dmp file.
|
| Any help would be greatly appreciated. Thank you.
|
|

 

[Guest]

Let me phrase it this way. What are the ways to submit a memory dump for
Windows Server 2000 to Microsoft?

 

[Dave Patrick]

I don't think there is a way other than starting a paid support incident
with product support.

--
Regards,

Dave Patrick ....Please no email replies - reply in newsgroup.
Microsoft Certified Professional
Microsoft MVP [Windows]
http://www.microsoft.com/protect

:
| Let me phrase it this way. What are the ways to submit a memory dump for
| Windows Server 2000 to Microsoft?
| --
| Thank you