HELP!!! slow startup, won't run defrag or disk cleanup...

[KH-88]

My computer is almost two years old now, and it ran fine until a few months
ago. Suddenly is started having problems, and I can't figure out what's
wrong. It takes nearly 20 minutes to start up windows, i can't run windows'
search, defrag, or disk cleanup (error message: "MMC cannot open file...") ,
it takes several minutes to open an internet browser or a program such as
microsoft word...On top of all that, if i play music stored on the hard drive
or on a cd, it skips. All in all, it is very sluggish too. I've scanned it
with several virus programs (AVG, Adaware...) and I still can't find the
problem. PLEASE HELP!!!

 

[Gerry]

KH-88

I would download and run Spybot S & D (freeware version) and see if it
finds anything like a Trojan. If Spybot S & D finds anything significant
( other than cookies) you need to be wary. If it removes something and
it returns or another nasty pops up it can be an indication that there
is another hidden nasty not being detected by AVG or Spybot.

Spybot S & D. There is a freeware version buried in this link:
http://www.safer-networking.org/en/spybotsd/index.html

Try Ctrl+Alt+Delete to select Task Manager and click the Performance
Tab. Under Commit Charge what is the Total, the Limit and the Peak?

Have a look in the System and Application logs in Event Viewer for
Errors and Warnings and post copies here. Don't post any more than 48
hours ago.

You can access Event Viewer by selecting Start, Control Panel,
Administrative Tools, and Event Viewer. When researching the meaning
of the error, information regarding Event ID, Source and Description
are important.

HOW TO: View and Manage Event Logs in Event Viewer in Windows XP
http://support.microsoft.com/kb/308427/en-us

A tip for posting copies of Error Reports! Run Event Viewer and double
click on the error you want to copy. In the window, which appears is a
button resembling two pages. Click the button and close Event
Viewer.Now start your message (email) and do a paste into the body of
the message. Make sure this is the first paste after exiting from
Event Viewer.


--



Hope this helps.

Gerry
~~~~
FCA
Stourport, England
Enquire, plan and execute
~~~~~~~~~~~~~~~~~~~

 

[Ken Blake, MVP]

My computer is almost two years old now, and it ran fine until a few months
ago. Suddenly is started having problems, and I can't figure out what's
wrong. It takes nearly 20 minutes to start up windows, i can't run windows'
search, defrag, or disk cleanup (error message: "MMC cannot open file...") ,
it takes several minutes to open an internet browser or a program such as
microsoft word...On top of all that, if i play music stored on the hard drive
or on a cd, it skips. All in all, it is very sluggish too. I've scanned it
with several virus programs (AVG, Adaware...) and I still can't find the
problem. PLEASE HELP!!!

Almost certainly, your problem is that you are infected with malware.

 

[inavlis]

Hi KH-88,

If you try running on safe mode and it works just fine, then you are most
probably infected with malware. Well, I am not too fond of AVG as I think
they are not that good. Try running avast boot-time scanner (its pretty good)