Help requested: CD-RW and DVD-ROM stopped working

[David Cary]

Greetings,

Last night, I was making some copies of music CD's using Recordnow
Max, with the source CD in my DVD-ROM drive and the target CD in my
CD-RW drive. Both drives have been working perfectly for more than a
year. After completing a few succesfully, I had one CD get stuck in
the DVD-ROM drive. It wouldn't eject, and I eventually had to power
down and manually eject the tray using a paper clip in the front
manual eject hole. The CD is fine and I suspect that it may have just
been improperly placed in the tray.

When I powered back up, I could then eject and access the tray, play
CD's in it with Media Player, etc. However, I now find that Recordnow
Max does not recognize EITHER the DVD-ROM or CD-RW anymore. In other
words, they seem to appear to be simple CD-ROMs to the system now.

In My Computer, they both show up as type "CD Drive". Both of the
devices are listed in Device Manager. The CD-RW is listed as CyberDrv
CW078D CD-R/RW, and the DVD-ROM is listed as HL-DT-ST DVD-ROM
GDR8161B. The driver file details for both are identical: cdrom.sys,
imapi.sys, redbook.sys, storprop.dll. Is something missing here?

I have tried uninstalling each and rebooting. Windows finds each, but
the configuration is unchanged and Recordnow Max still won't recognize
either.

I'd appreciate any suggestions.

David Cary
(e-mail address removed)

 

[Guest]

did this all started happening after you installed SP 2 ?

 

[Kelly]

Hi David,

See if this helps:

Save the file below to your hard drive. Navigate to where you saved it and
double click the file. A confirmation dialog will appear when the script is
done. You may need to reboot for the change to take effect.

Restore CD/DVD in Explorer
http://www.kellys-korner-xp.com/regs_edits/xp_cd_dvd_fix.vbs

/taskbarplus!.htm

 

[Guest]

Hey David I had a faulty dvd+rw from Compaq and replaced it and then had the
same problem. After about 1 hour with a tech from HP he told me to download
and use musicmatch jukebox. I downloaded it and installed and uninstalled
RecordNow and everything works fine. Winxp home, sp2 ,lite on dvd+rw (4x), hp
cd-r (48x). Good luck.

 

[David Cary]

Thanks, this gave me a clue that led to the solution. After executing
the file below, I still had the problem, but I figured that some
registry entry had been messed up that was preventing RecordNow Max
from working. I wanted to uninstall/reinstall RecordNow Max, but I
had purchased it as a download more than a year ago and no longer had
the install file. However, I was able to get a trial download of a
newer version of RecordNow, which I installed. Simply performing that
install must have reset the registry properly, because my old
(non-trial) version immediately recognized the drives after that, and
now it's all working fine again.

Thanks for the clues!

 

[Kelly]

Great, David.....glad you have it resolved. Thanks for the detailed
feedback, it will help others. )