Help Please!!! How do I get win2k connected to the internet?

[Pegasus \(MVP\)]

The response to the ping command on your own PC is what
I expected. Nothing wrong there.

However, the lack of connectivity on your daughter's PC is
of concern. As I said, I suspect that the wireless adapter is
either not installed, not configured or incorrectly configured.
Here are the options I see for you:
a) Re-install the wireless adapter, then configure it with the
correct network name and SSID.
b) Get a computer-savvy friend to do Option a) for you.
c) Drag your daughter's PC close to where your ADSL
router is, then make a wired rather than a wireless connection.
This would prove that there is nothing wrong with your
Windows installation. It would also enable you to open
up that PC for remote assistance.

Hello Pegasus, no joy I'm afraid. When I opened my daughter's network
connection box in the control panel, she doesn't have a Wirelss Adapter. When
I installed the adapter, it installed I think, on a Local Area Connection,
which is there. I have entered the values you gave me into that Local Area
Connection and came back to my pc. When I have entered the ping numbers on
mine it is coming back still with Request Timed Out instead of Reply from.

--
Prawn

After thinking about your problem I realised that the
instructions I gave you will modify the settings for your
inbuilt network adapter, not for the wireless adapter.
Here is a version that should work for the wireless adapter:

1. On your own PC, click Start / Run / cmd {OK}.
2. Type this command:
ping 192.168.1.120{Enter}
It's supposed to say "Request timed out". This tells us
that this address is available.
Leave the black screen as it is.
3. On your daughter's PC, open the Control Panel / Network Connections.
4. Click Wireless Adapter / Properties.
5. Double-click Internet Protocol.
6. Enter these values:
IP address: 192.168.1.120
Subnet mask: 255.255.255.0
Default Gateway: 192.168.1.1
Preferred DNS server: 192.168.1.1
7. Click OK until you're back at the Control Panel.
8. Go back the black screen on your own PC.
9. Type this command:
ping 192.168.1.120{Enter}
It's supposed to report "Reply from".
10. On your daughter's PC, click Start / Run / cmd {OK}
11. Type these commands:
ping 192.168.1.108 {Enter}
ping 192.168.1.1 {Enter}
ping 66.249.89.104 {Enter}
ping www.google.com {Enter}
Report the results.

If this does not work then I suspect that your wireless
connection is not correctly configured, even though you
claimed in your very first post that you had it configured.

About R-ton's contributions: I have no desire to fight
anyone but I will speak out if someone posts misleading
information. This is very much in the spirit of this discussion
forum.

Sorry!! Told you I wasn't very good!! Lost inetrnet connectionmyself for a
couple of hours, but back online now! here is the info;
Microsoft Windows XP [Version 5.1.2600]
(C) Copyright 1985-2001 Microsoft Corp.

C:\Documents and Settings\Dawn>ipconfig/all

Windows IP Configuration

Host Name . . . . . . . . . . . . : Florence
Primary Dns Suffix . . . . . . . :
Node Type . . . . . . . . . . . . : Hybrid
IP Routing Enabled. . . . . . . . : No
WINS Proxy Enabled. . . . . . . . : No

Ethernet adapter Local Area Connection:

Connection-specific DNS Suffix . :
Description . . . . . . . . . . . : Broadcom 440x 10/100 Integrated
Cont
roller
Physical Address. . . . . . . . . : 00-0F-1F-4D-0F-19
Dhcp Enabled. . . . . . . . . . . : Yes
Autoconfiguration Enabled . . . . : Yes
IP Address. . . . . . . . . . . . : 192.168.1.108
Subnet Mask . . . . . . . . . . . : 255.255.255.0
Default Gateway . . . . . . . . . : 192.168.1.1
DHCP Server . . . . . . . . . . . : 192.168.1.1
DNS Servers . . . . . . . . . . . : 192.168.1.1
Lease Obtained. . . . . . . . . . : 11 November 2006 15:31:17
Lease Expires . . . . . . . . . . : 12 November 2006 15:31:17

C:\Documents and Settings\Dawn>

Thanks Pegasus!
--
Prawn


:

Unfortunately you typed

ipconfig {Enter} instead of
ipconfig /all {Enter}

This means that some essential information is missing.
Back to the drawing board . . .


I assume you mean run the same commands on my pc? I have , and this is
what
it says - (I have windows xp home):
Windows IP Configuration

Ethernet adapter Local Area Connection:
Connection-specific DNS Suffix . :
IP Address. . . . . . . . . . . . : 192.168.1.108
Subnet Mask . . . . . . . . . . . : 255.255.255.0
Default Gateway . . . . . . . . . : 192.168.1.1
--
Prawn


:

Your reply tells us that the network cable is connected to
something but that it failed to get an IP address from the
DHCP server (i.e. the server that hands out IP addresses).
This is usually your router.

This can happen under several conditions:
- The router is defective.
- It is not configured to act as a DHCP server.
- A firewall blocks your packets.

You could force a fixed address. In order to do this
successfully, you need to tell us what the output
from

ipconfig /all

on your other machine is.

Hi Pegasus, sorry for the delay, didn't have time last night

to
get it

sorted! Managed this morning though, here it is;

Windows 2000 IP Configuration



Ethernet adapter Local Area Connection 2:



Connection-specific DNS Suffix . :
Autoconfiguration IP Address. . . : 169.254.4.158

Subnet Mask . . . . . . . . . . . : 255.255.0.0

Default Gateway . . . . . . . . . :


Ethernet adapter Local Area Connection:



Media State . . . . . . . . . . . : Cable Disconnected

Hope this makes some sense to you!!
I eagerly await your reply!
Thanks so much again.
--
Prawn


:

How about copying the file to a floppy disk or a flash
disk (memory stick)?

Alternatively: Run the command on your office PC, print
it out, them mark it up at home. Later you can mark up
the original, which will save you a lot of typing!

Thanks so much Pegasus. I'm at work at the moment (its

luch
time

in
the
UK),
but I will try that tonight when I get home. I can't copy and
paste it
for
you though, as there is no internet connection on her pc,

but
I

will
write
it
all down correctly and post it for you.
Thanks again.
--
Prawn


:

DNS=Domain Name Server, i.e. the server that will
resolve Internet names such as www.google.com into
an IP address.

What Danny alluded to was the minimum collection of
settings you need to post. Here is how to do it:
- Click Start / Run / cmd {OK}
- Type these commands:
ipconfig > c:\test.txt {Enter}
notepad c:\test.txt {Enter}
- Copy & paste the text into your reply


Hi Danny, thanks very much for your reply. Pardon my ignorance
but
what is
DNS setting?!!!
Thanks!
--
Prawn


:

You did not mention DNS setting etc..

Those need to be gotten from your ISP.


hth
DDS


Hello, I hope someone can help me! I have had to reinstall
my
daughters
win2k
on her pc as the hwole system crashed. I have

managed
to

reinstall
the
whole
thing fine, but I can't get her internet connection
working.
Beofre
the
crash, she connected to the internet using a wirelss
adaptor,
as I
have
wireless broadband on my pc. I have managed to reinstall
the
adaptor,
and
get
it connected to my wireless modem, but her pc

still
won't

connect
to
the
internet. I'm not the brightest spark when it

comes to
IT

thinking,
but I
know my basics! Does anyone have nay ideas at all?

I
have

tried to
install
the software on her pc for my wirelss modem, but

it
still

wouldn't
work. I
would be so grateful for any help anyone can give!

She
is

getting
so
upset
that she has been without her pc for weeks now!!! (she's
only
11).

Thanks a lot.

 

[DL]

Open Network & Dial Up Connections, (Start>Settings>Network & Dialup
Connections. rt click & Open)
It should show 'Local network Connection' & if you scroll across the name of
the device, it will also show whether its Enabled or Disabled

Hello Pegasus, no joy I'm afraid. When I opened my daughter's network
connection box in the control panel, she doesn't have a Wirelss Adapter. When
I installed the adapter, it installed I think, on a Local Area Connection,
which is there. I have entered the values you gave me into that Local Area
Connection and came back to my pc. When I have entered the ping numbers on
mine it is coming back still with Request Timed Out instead of Reply from.

--
Prawn

After thinking about your problem I realised that the
instructions I gave you will modify the settings for your
inbuilt network adapter, not for the wireless adapter.
Here is a version that should work for the wireless adapter:

1. On your own PC, click Start / Run / cmd {OK}.
2. Type this command:
ping 192.168.1.120{Enter}
It's supposed to say "Request timed out". This tells us
that this address is available.
Leave the black screen as it is.
3. On your daughter's PC, open the Control Panel / Network Connections.
4. Click Wireless Adapter / Properties.
5. Double-click Internet Protocol.
6. Enter these values:
IP address: 192.168.1.120
Subnet mask: 255.255.255.0
Default Gateway: 192.168.1.1
Preferred DNS server: 192.168.1.1
7. Click OK until you're back at the Control Panel.
8. Go back the black screen on your own PC.
9. Type this command:
ping 192.168.1.120{Enter}
It's supposed to report "Reply from".
10. On your daughter's PC, click Start / Run / cmd {OK}
11. Type these commands:
ping 192.168.1.108 {Enter}
ping 192.168.1.1 {Enter}
ping 66.249.89.104 {Enter}
ping www.google.com {Enter}
Report the results.

If this does not work then I suspect that your wireless
connection is not correctly configured, even though you
claimed in your very first post that you had it configured.

About R-ton's contributions: I have no desire to fight
anyone but I will speak out if someone posts misleading
information. This is very much in the spirit of this discussion
forum.

Sorry!! Told you I wasn't very good!! Lost inetrnet connectionmyself for a
couple of hours, but back online now! here is the info;
Microsoft Windows XP [Version 5.1.2600]
(C) Copyright 1985-2001 Microsoft Corp.

C:\Documents and Settings\Dawn>ipconfig/all

Windows IP Configuration

Host Name . . . . . . . . . . . . : Florence
Primary Dns Suffix . . . . . . . :
Node Type . . . . . . . . . . . . : Hybrid
IP Routing Enabled. . . . . . . . : No
WINS Proxy Enabled. . . . . . . . : No

Ethernet adapter Local Area Connection:

Connection-specific DNS Suffix . :
Description . . . . . . . . . . . : Broadcom 440x 10/100 Integrated
Cont
roller
Physical Address. . . . . . . . . : 00-0F-1F-4D-0F-19
Dhcp Enabled. . . . . . . . . . . : Yes
Autoconfiguration Enabled . . . . : Yes
IP Address. . . . . . . . . . . . : 192.168.1.108
Subnet Mask . . . . . . . . . . . : 255.255.255.0
Default Gateway . . . . . . . . . : 192.168.1.1
DHCP Server . . . . . . . . . . . : 192.168.1.1
DNS Servers . . . . . . . . . . . : 192.168.1.1
Lease Obtained. . . . . . . . . . : 11 November 2006 15:31:17
Lease Expires . . . . . . . . . . : 12 November 2006 15:31:17

C:\Documents and Settings\Dawn>

Thanks Pegasus!
--
Prawn


:

Unfortunately you typed

ipconfig {Enter} instead of
ipconfig /all {Enter}

This means that some essential information is missing.
Back to the drawing board . . .


I assume you mean run the same commands on my pc? I have , and this is
what
it says - (I have windows xp home):
Windows IP Configuration

Ethernet adapter Local Area Connection:
Connection-specific DNS Suffix . :
IP Address. . . . . . . . . . . . : 192.168.1.108
Subnet Mask . . . . . . . . . . . : 255.255.255.0
Default Gateway . . . . . . . . . : 192.168.1.1
--
Prawn


:

Your reply tells us that the network cable is connected to
something but that it failed to get an IP address from the
DHCP server (i.e. the server that hands out IP addresses).
This is usually your router.

This can happen under several conditions:
- The router is defective.
- It is not configured to act as a DHCP server.
- A firewall blocks your packets.

You could force a fixed address. In order to do this
successfully, you need to tell us what the output
from

ipconfig /all

on your other machine is.

Hi Pegasus, sorry for the delay, didn't have time last night

to
get it

sorted! Managed this morning though, here it is;

Windows 2000 IP Configuration



Ethernet adapter Local Area Connection 2:



Connection-specific DNS Suffix . :
Autoconfiguration IP Address. . . : 169.254.4.158

Subnet Mask . . . . . . . . . . . : 255.255.0.0

Default Gateway . . . . . . . . . :


Ethernet adapter Local Area Connection:



Media State . . . . . . . . . . . : Cable Disconnected

Hope this makes some sense to you!!
I eagerly await your reply!
Thanks so much again.
--
Prawn


:

How about copying the file to a floppy disk or a flash
disk (memory stick)?

Alternatively: Run the command on your office PC, print
it out, them mark it up at home. Later you can mark up
the original, which will save you a lot of typing!

Thanks so much Pegasus. I'm at work at the moment (its

luch
time

in
the
UK),
but I will try that tonight when I get home. I can't copy and
paste it
for
you though, as there is no internet connection on her pc,

but
I

will
write
it
all down correctly and post it for you.
Thanks again.
--
Prawn


:

DNS=Domain Name Server, i.e. the server that will
resolve Internet names such as www.google.com into
an IP address.

What Danny alluded to was the minimum collection of
settings you need to post. Here is how to do it:
- Click Start / Run / cmd {OK}
- Type these commands:
ipconfig > c:\test.txt {Enter}
notepad c:\test.txt {Enter}
- Copy & paste the text into your reply


Hi Danny, thanks very much for your reply. Pardon my ignorance
but
what is
DNS setting?!!!
Thanks!
--
Prawn


:

You did not mention DNS setting etc..

Those need to be gotten from your ISP.


hth
DDS


Hello, I hope someone can help me! I have had to reinstall
my
daughters
win2k
on her pc as the hwole system crashed. I have

managed
to

reinstall
the
whole
thing fine, but I can't get her internet connection
working.
Beofre
the
crash, she connected to the internet using a wirelss
adaptor,
as I
have
wireless broadband on my pc. I have managed to reinstall
the
adaptor,
and
get
it connected to my wireless modem, but her pc

still
won't

connect
to
the
internet. I'm not the brightest spark when it

comes to
IT

thinking,
but I
know my basics! Does anyone have nay ideas at all?

I
have

tried to
install
the software on her pc for my wirelss modem, but

it
still

wouldn't
work. I
would be so grateful for any help anyone can give!

She
is

getting
so
upset
that she has been without her pc for weeks now!!! (she's
only
11).

Thanks a lot.

 

[Guest]

Pegasus, thank you so much for all of your help. I've reinstalled the adapter
but it still doesn't work. It is set up and configured correctly, it shows as
connected on her pc, and the name and SSID are correct too. I'll see if I can
connect it with the ethernet cable like you say and see if that works, then I
will know if it is the adapter.
Thanks again for all of your time and help, it is greatly appreciated.
Kind regards
Dawn
--
Prawn

The response to the ping command on your own PC is what
I expected. Nothing wrong there.

However, the lack of connectivity on your daughter's PC is
of concern. As I said, I suspect that the wireless adapter is
either not installed, not configured or incorrectly configured.
Here are the options I see for you:
a) Re-install the wireless adapter, then configure it with the
correct network name and SSID.
b) Get a computer-savvy friend to do Option a) for you.
c) Drag your daughter's PC close to where your ADSL
router is, then make a wired rather than a wireless connection.
This would prove that there is nothing wrong with your
Windows installation. It would also enable you to open
up that PC for remote assistance.

Hello Pegasus, no joy I'm afraid. When I opened my daughter's network
connection box in the control panel, she doesn't have a Wirelss Adapter. When
I installed the adapter, it installed I think, on a Local Area Connection,
which is there. I have entered the values you gave me into that Local Area
Connection and came back to my pc. When I have entered the ping numbers on
mine it is coming back still with Request Timed Out instead of Reply from.

--
Prawn

After thinking about your problem I realised that the
instructions I gave you will modify the settings for your
inbuilt network adapter, not for the wireless adapter.
Here is a version that should work for the wireless adapter:

1. On your own PC, click Start / Run / cmd {OK}.
2. Type this command:
ping 192.168.1.120{Enter}
It's supposed to say "Request timed out". This tells us
that this address is available.
Leave the black screen as it is.
3. On your daughter's PC, open the Control Panel / Network Connections.
4. Click Wireless Adapter / Properties.
5. Double-click Internet Protocol.
6. Enter these values:
IP address: 192.168.1.120
Subnet mask: 255.255.255.0
Default Gateway: 192.168.1.1
Preferred DNS server: 192.168.1.1
7. Click OK until you're back at the Control Panel.
8. Go back the black screen on your own PC.
9. Type this command:
ping 192.168.1.120{Enter}
It's supposed to report "Reply from".
10. On your daughter's PC, click Start / Run / cmd {OK}
11. Type these commands:
ping 192.168.1.108 {Enter}
ping 192.168.1.1 {Enter}
ping 66.249.89.104 {Enter}
ping www.google.com {Enter}
Report the results.

If this does not work then I suspect that your wireless
connection is not correctly configured, even though you
claimed in your very first post that you had it configured.

About R-ton's contributions: I have no desire to fight
anyone but I will speak out if someone posts misleading
information. This is very much in the spirit of this discussion
forum.


Sorry!! Told you I wasn't very good!! Lost inetrnet connectionmyself for a
couple of hours, but back online now! here is the info;
Microsoft Windows XP [Version 5.1.2600]
(C) Copyright 1985-2001 Microsoft Corp.

C:\Documents and Settings\Dawn>ipconfig/all

Windows IP Configuration

Host Name . . . . . . . . . . . . : Florence
Primary Dns Suffix . . . . . . . :
Node Type . . . . . . . . . . . . : Hybrid
IP Routing Enabled. . . . . . . . : No
WINS Proxy Enabled. . . . . . . . : No

Ethernet adapter Local Area Connection:

Connection-specific DNS Suffix . :
Description . . . . . . . . . . . : Broadcom 440x 10/100
Integrated
Cont
roller
Physical Address. . . . . . . . . : 00-0F-1F-4D-0F-19
Dhcp Enabled. . . . . . . . . . . : Yes
Autoconfiguration Enabled . . . . : Yes
IP Address. . . . . . . . . . . . : 192.168.1.108
Subnet Mask . . . . . . . . . . . : 255.255.255.0
Default Gateway . . . . . . . . . : 192.168.1.1
DHCP Server . . . . . . . . . . . : 192.168.1.1
DNS Servers . . . . . . . . . . . : 192.168.1.1
Lease Obtained. . . . . . . . . . : 11 November 2006 15:31:17
Lease Expires . . . . . . . . . . : 12 November 2006 15:31:17

C:\Documents and Settings\Dawn>

Thanks Pegasus!
--
Prawn


:

Unfortunately you typed

ipconfig {Enter} instead of
ipconfig /all {Enter}

This means that some essential information is missing.
Back to the drawing board . . .


I assume you mean run the same commands on my pc? I have , and this is
what
it says - (I have windows xp home):
Windows IP Configuration

Ethernet adapter Local Area Connection:
Connection-specific DNS Suffix . :
IP Address. . . . . . . . . . . . : 192.168.1.108
Subnet Mask . . . . . . . . . . . : 255.255.255.0
Default Gateway . . . . . . . . . : 192.168.1.1
--
Prawn


:

Your reply tells us that the network cable is connected to
something but that it failed to get an IP address from the
DHCP server (i.e. the server that hands out IP addresses).
This is usually your router.

This can happen under several conditions:
- The router is defective.
- It is not configured to act as a DHCP server.
- A firewall blocks your packets.

You could force a fixed address. In order to do this
successfully, you need to tell us what the output
from

ipconfig /all

on your other machine is.

Hi Pegasus, sorry for the delay, didn't have time last night to
get it
sorted! Managed this morning though, here it is;

Windows 2000 IP Configuration



Ethernet adapter Local Area Connection 2:



Connection-specific DNS Suffix . :
Autoconfiguration IP Address. . . : 169.254.4.158

Subnet Mask . . . . . . . . . . . : 255.255.0.0

Default Gateway . . . . . . . . . :


Ethernet adapter Local Area Connection:



Media State . . . . . . . . . . . : Cable Disconnected

Hope this makes some sense to you!!
I eagerly await your reply!
Thanks so much again.
--
Prawn


:

How about copying the file to a floppy disk or a flash
disk (memory stick)?

Alternatively: Run the command on your office PC, print
it out, them mark it up at home. Later you can mark up
the original, which will save you a lot of typing!

Thanks so much Pegasus. I'm at work at the moment (its luch
time
in
the
UK),
but I will try that tonight when I get home. I can't copy and
paste it
for
you though, as there is no internet connection on her pc, but
I
will
write
it
all down correctly and post it for you.
Thanks again.
--
Prawn


:

DNS=Domain Name Server, i.e. the server that will
resolve Internet names such as www.google.com into
an IP address.

What Danny alluded to was the minimum collection of
settings you need to post. Here is how to do it:
- Click Start / Run / cmd {OK}
- Type these commands:
ipconfig > c:\test.txt {Enter}
notepad c:\test.txt {Enter}
- Copy & paste the text into your reply


Hi Danny, thanks very much for your reply. Pardon my
ignorance
but
what is
DNS setting?!!!
Thanks!
--
Prawn


:

You did not mention DNS setting etc..

Those need to be gotten from your ISP.


hth
DDS

message

Hello, I hope someone can help me! I have had to
reinstall
my
daughters
win2k
on her pc as the hwole system crashed. I have managed
to
reinstall
the
whole
thing fine, but I can't get her internet connection
working.
Beofre
the
crash, she connected to the internet using a wirelss
adaptor,
as I
have
wireless broadband on my pc. I have managed to
reinstall