J
Julie
I have Windows XP home edition, SP 1 and just lately when I try to look
in 'device manager' on my gateway computer I get the following message.
"MMC.EXE - Windows cannot access the specified device path or file. You
may not have the appropriate permissions to access the item."
I am the administrator of this computer and my virus software is current
and working well. I called gateway and they said to reformat which just
means they don't know what the problem is, but there must be another
way. A previous message I posted regarding this was answered as below
but when I type in mmc /a I get the same message saying I don't have
permissions and can go no further:
"Go to Start/Run and type in: mmc /a. Go to File and choose Add/Remove
Snap-in. Click Add then scroll down to Device Manager, Add. Save it to
devmgmt.msc in %windir%\system32.
If the Device Manager is empty:
Go the Start/Administrative Tools/Services. Scroll down to Plug and Play
Service and stop and restart it. Once done the Device Manager will populate
again.
To extract: Go to Start/Run/CMD and type in the command below: (Substitute
C and D accordingly).
C:\>extract d:\i386\devmgmt.ms_ c:\windows\system32
\devmgmt.msc
where d: is your CD rom Drive with your windows XP CD.
Whatever your CD rom drive letter is then substitute it in
the command line."
Also, I do not have a windows xp CD as my system came with it installed.
I only have the restore CDs. (I also have a windows xp upgrade cd I
bought for another computer if it's of any use in this situation)
Help would be truly appreciated.........Julie
in 'device manager' on my gateway computer I get the following message.
"MMC.EXE - Windows cannot access the specified device path or file. You
may not have the appropriate permissions to access the item."
I am the administrator of this computer and my virus software is current
and working well. I called gateway and they said to reformat which just
means they don't know what the problem is, but there must be another
way. A previous message I posted regarding this was answered as below
but when I type in mmc /a I get the same message saying I don't have
permissions and can go no further:
"Go to Start/Run and type in: mmc /a. Go to File and choose Add/Remove
Snap-in. Click Add then scroll down to Device Manager, Add. Save it to
devmgmt.msc in %windir%\system32.
If the Device Manager is empty:
Go the Start/Administrative Tools/Services. Scroll down to Plug and Play
Service and stop and restart it. Once done the Device Manager will populate
again.
To extract: Go to Start/Run/CMD and type in the command below: (Substitute
C and D accordingly).
C:\>extract d:\i386\devmgmt.ms_ c:\windows\system32
\devmgmt.msc
where d: is your CD rom Drive with your windows XP CD.
Whatever your CD rom drive letter is then substitute it in
the command line."
Also, I do not have a windows xp CD as my system came with it installed.
I only have the restore CDs. (I also have a windows xp upgrade cd I
bought for another computer if it's of any use in this situation)
Help would be truly appreciated.........Julie