Can't open Device Manager

[Guest]

Hi All,

When I try to open the Device Manager, I reveive the following error message:

"MMC cannot open the file c:\winnt\system32\devmgmt.msc. This may be because
the file is not MMC console, or was created by a later version MMC, or you do
not have the permissions ..."

Can anyone help please?

Best

 

[lvee]

follow this link, scroll down to the part that pertains to your issue.
http://support.microsoft.com/default.aspx?scid=kb;en-us;326574

 

[Amanda Wang [MSFT]]

Hello,

Thanks for your post and greatly appreciate for the other helpful
information here.

I understand that when trying to open the device manager, you get the
following error message:
"MMC cannot open the file c:\winnt\system32\devmgmt.msc. This may be
because the file is not MMC console, or was created by a later version MMC,
or you do not have the permissions ..."

Based on my research, there are two possibilities:
Cause 1: No admin right is granted.
Under this circumstance, you can create a new account with admin right and
check the issue.

Cause 2: MSXML3.dll no longer registered properly with the Dynamic Link
Library
In this situation, reregisterd MSXML3.dll with the Dynamic Link Library
should resolve the issues.

Please perform the following steps to troubleshoot this issue:

1. Click the Start and then click Run

2. In the Open box, type "Regsvr32 Msxml3.dll" (without the quotation
marks), and then click OK

3. On the message confirming that the registration is successful, click OK

If the issue persists, just as lvee's suggestion, please follow the KB
326574 and contact Microsoft Product Support Services to obtain the hotfix.
HTH! If anything is unclear, please feel free to contact me. I am glad to
be of assistance.

Thanks & Regards

Amanda Wang [MSFT]

Microsoft Online Partner Support

Get Secure! - www.microsoft.com/security

====================================================================

When responding to posts, please "Reply to Group" via your newsreader so
that others may learn and benefit from your issue.

=====================================================================

--------------------

 

[Kelly]

Hi Amanda,

This post is three days old. Great info you provided though. Hope it
helps. Any reason why yall guys and girls select older posts to reply to?

--
In memory of our dear friend, MVP Alex Nichol: http://www.dts-l.org/

All the Best,
Kelly (MS-MVP)

Troubleshooting Windows XP
http://www.kellys-korner-xp.com

Hello,

Thanks for your post and greatly appreciate for the other helpful
information here.

I understand that when trying to open the device manager, you get the
following error message:
"MMC cannot open the file c:\winnt\system32\devmgmt.msc. This may be
because the file is not MMC console, or was created by a later version
MMC,
or you do not have the permissions ..."

Based on my research, there are two possibilities:
Cause 1: No admin right is granted.
Under this circumstance, you can create a new account with admin right and
check the issue.

Cause 2: MSXML3.dll no longer registered properly with the Dynamic Link
Library
In this situation, reregisterd MSXML3.dll with the Dynamic Link Library
should resolve the issues.

Please perform the following steps to troubleshoot this issue:

1. Click the Start and then click Run

2. In the Open box, type "Regsvr32 Msxml3.dll" (without the quotation
marks), and then click OK

3. On the message confirming that the registration is successful, click OK

If the issue persists, just as lvee's suggestion, please follow the KB
326574 and contact Microsoft Product Support Services to obtain the
hotfix.
HTH! If anything is unclear, please feel free to contact me. I am glad to
be of assistance.

Thanks & Regards

Amanda Wang [MSFT]

Microsoft Online Partner Support

Get Secure! - www.microsoft.com/security

====================================================================

When responding to posts, please "Reply to Group" via your newsreader so
that others may learn and benefit from your issue.

=====================================================================

--------------------

Thread-Topic: Can't open Device Manager
thread-index: AcVBweJjeqj7sPbPR1GPlOT6RbSx2A==
X-WBNR-Posting-Host: 129.31.100.126
From: "=?Utf-8?B?YmVzdEBuZXdzLnBvc3RhbGlhcw==?=" <[email protected]>
Subject: Can't open Device Manager
Date: Fri, 15 Apr 2005 06:49:03 -0700
Lines: 13
Message-ID: <[email protected]>
MIME-Version: 1.0
Content-Type: text/plain;
charset="Utf-8"
Content-Transfer-Encoding: 7bit
X-Newsreader: Microsoft CDO for Windows 2000
Content-Class: urn:content-classes:message
Importance: normal
Priority: normal
X-MimeOLE: Produced By Microsoft MimeOLE V6.00.3790.0
Newsgroups: microsoft.public.windowsxp.general
NNTP-Posting-Host: TK2MSFTNGXA03.phx.gbl 10.40.2.250
Path: TK2MSFTNGXA02.phx.gbl!TK2MSFTNGXA03.phx.gbl
Xref: TK2MSFTNGXA02.phx.gbl microsoft.public.windowsxp.general:1259210
X-Tomcat-NG: microsoft.public.windowsxp.general

Hi All,

When I try to open the Device Manager, I reveive the following error message:

"MMC cannot open the file c:\winnt\system32\devmgmt.msc. This may be because
the file is not MMC console, or was created by a later version MMC, or you do
not have the permissions ..."

Can anyone help please?

Best

 

[Amanda Wang [MSFT]]

Hi Kelly,

Thanks for your question.

Why we reply to the posts till now is that we will not provide support on
the weekends in our newsgroup.
We will provide support weekdays only.

Please note that the newsgroups are staffed weekdays by Microsoft Support
professionals to answer those non-urgent, break/fix systems and
applications questions. Our goal is to provide 24 hour response to all
questions.

If this response time does not meet customer's needs, they can contact
Customer Support Services (CSS) for more immediate assistance. For more
information on available CSS services, please click here:
http://support.microsoft.com/default.aspx?scid=fh;EN-US;OfferProPhone#faq607
<http://support.microsoft.com/default.aspx?scid=fh;EN-US;OfferProPhone>.

If customers are outside the United States, please visit our International
Support
<http://support.microsoft.com/default.aspx?scid=/international.aspx>
page: http://support.microsoft.com/default.aspx?scid=/international.aspx.

Thanks for your understanding. )

Thanks & Regards

Amanda Wang [MSFT]

Microsoft Online Partner Support

Get Secure! - www.microsoft.com/security

====================================================================

When responding to posts, please "Reply to Group" via your newsreader so
that others may learn and benefit from your issue.

=====================================================================

--------------------

From: "Kelly" <[email protected]>
References: <[email protected]>

Subject: Re: Can't open Device Manager
Date: Mon, 18 Apr 2005 03:06:27 -0500
Lines: 113
X-Priority: 3
X-MSMail-Priority: Normal
X-Newsreader: Microsoft Outlook Express 6.00.2900.2180
X-MimeOLE: Produced By Microsoft MimeOLE V6.00.2900.2180
X-RFC2646: Format=Flowed; Original
Message-ID: <Om5mE2#[email protected]>
Newsgroups: microsoft.public.windowsxp.general
NNTP-Posting-Host: cpe-68-206-186-167.sw.res.rr.com 68.206.186.167
Path: TK2MSFTNGXA02.phx.gbl!TK2MSFTNGXA01.phx.gbl!TK2MSFTNGP08.phx.gbl!TK2MSFTNGP1
4.phx.gbl
Xref: TK2MSFTNGXA02.phx.gbl microsoft.public.windowsxp.general:1261098
X-Tomcat-NG: microsoft.public.windowsxp.general

Hi Amanda,

This post is three days old. Great info you provided though. Hope it
helps. Any reason why yall guys and girls select older posts to reply to?

--
In memory of our dear friend, MVP Alex Nichol: http://www.dts-l.org/

All the Best,
Kelly (MS-MVP)

Troubleshooting Windows XP
http://www.kellys-korner-xp.com

Hello,

Thanks for your post and greatly appreciate for the other helpful
information here.

I understand that when trying to open the device manager, you get the
following error message:
"MMC cannot open the file c:\winnt\system32\devmgmt.msc. This may be
because the file is not MMC console, or was created by a later version
MMC,
or you do not have the permissions ..."

Based on my research, there are two possibilities:
Cause 1: No admin right is granted.
Under this circumstance, you can create a new account with admin right and
check the issue.

Cause 2: MSXML3.dll no longer registered properly with the Dynamic Link
Library
In this situation, reregisterd MSXML3.dll with the Dynamic Link Library
should resolve the issues.

Please perform the following steps to troubleshoot this issue:

1. Click the Start and then click Run

2. In the Open box, type "Regsvr32 Msxml3.dll" (without the quotation
marks), and then click OK

3. On the message confirming that the registration is successful, click OK

If the issue persists, just as lvee's suggestion, please follow the KB
326574 and contact Microsoft Product Support Services to obtain the
hotfix.
HTH! If anything is unclear, please feel free to contact me. I am glad to
be of assistance.

Thanks & Regards

Amanda Wang [MSFT]

Microsoft Online Partner Support

Get Secure! - www.microsoft.com/security

====================================================================

When responding to posts, please "Reply to Group" via your newsreader so
that others may learn and benefit from your issue.

=====================================================================

--------------------

Thread-Topic: Can't open Device Manager
thread-index: AcVBweJjeqj7sPbPR1GPlOT6RbSx2A==
X-WBNR-Posting-Host: 129.31.100.126
From: "=?Utf-8?B?YmVzdEBuZXdzLnBvc3RhbGlhcw==?=" <[email protected]>
Subject: Can't open Device Manager
Date: Fri, 15 Apr 2005 06:49:03 -0700
Lines: 13
Message-ID: <[email protected]>
MIME-Version: 1.0
Content-Type: text/plain;
charset="Utf-8"
Content-Transfer-Encoding: 7bit
X-Newsreader: Microsoft CDO for Windows 2000
Content-Class: urn:content-classes:message
Importance: normal
Priority: normal
X-MimeOLE: Produced By Microsoft MimeOLE V6.00.3790.0
Newsgroups: microsoft.public.windowsxp.general
NNTP-Posting-Host: TK2MSFTNGXA03.phx.gbl 10.40.2.250
Path: TK2MSFTNGXA02.phx.gbl!TK2MSFTNGXA03.phx.gbl
Xref: TK2MSFTNGXA02.phx.gbl microsoft.public.windowsxp.general:1259210
X-Tomcat-NG: microsoft.public.windowsxp.general

Hi All,

When I try to open the Device Manager, I reveive the following error message:

"MMC cannot open the file c:\winnt\system32\devmgmt.msc. This may be because
the file is not MMC console, or was created by a later version MMC, or

you
do

not have the permissions ..."

Can anyone help please?

Best