Help please, anyone who can, please

[Guest]

Since Friday I can no longer open files with the extension .doc (MS Word). I
am a language professor and it is essential that I have access to my
student's papers.

I can open any file sent to me before Friday, but not any new ones.

Anyone knws what can be done?
Please,
Thanks

 

[Guest]

It gives me two :
File Permission error
Click on path (and it tells me where it is, though this is not necessary
since I already know) from the Word page itself by clicking on "Open File"

Can you help, Gordon, please?
Thanks

 

[Harry Ohrn]

You may need to take ownership of your files. See this article
http://support.microsoft.com/?kbid=308421

--

Harry Ohrn MS-MVP [Shell/User]
www.webtree.ca/windowsxp


| It gives me two :
| File Permission error
| Click on path (and it tells me where it is, though this is not necessary
| since I already know) from the Word page itself by clicking on "Open File"
|
| Can you help, Gordon, please?
| Thanks
|
| "Gordon" wrote:
|
| > | > > Since Friday I can no longer open files with the extension .doc (MS
Word).
| > I
| > > am a language professor and it is essential that I have access to my
| > > student's papers.
| > >
| > > I can open any file sent to me before Friday, but not any new ones.
| > >
| > > Anyone knws what can be done?
| > > Please,
| > > Thanks
| >
| > What, exactly, happens when you try? Any error message?
| >
| >
| >

 

[Guest]

Thanks, Harry. And by the way, The new security pack had been installed a
couple of days earlier. I added Wod docs to the exceptions and even tried
temporarily disabling the firewall shield but that did not work either.

Will try this.
Thanks

 

[Guest]

Thank you Harry. By the time I took the computer to the IT people at the
university, it was working but I did not know because it now only works with
..doc attachments received prior to Friday2th. or after I re-took ownership of
my files as per your instructions or thereabouts because that evening I took
to the help desk and it now works, but I think it was your suggestion.
Thank you very much