Help...Outlook Express email files missing after archiving

[Nas R]

Not too sure whether this is the right forum but could use some help from
the experts here. My emails went missing after I accepted a file compress
prompt. Upon checking, the file sizes appear to be big enough to retain the
emails but are empty when viewed through OE. Is it possible that the emails
are still somewhere inside these files but are somehow truncated when viewed
thru OE? Could the experts out there help to advise how to retrieve the
mails. Thank you in advance for the help.

Regards
Nasar

 

[Gordon]

Not too sure whether this is the right forum but could use some help
from the experts here. My emails went missing after I accepted a file
compress prompt. Upon checking, the file sizes appear to be big
enough to retain the emails but are empty when viewed through OE. Is
it possible that the emails are still somewhere inside these files
but are somehow truncated when viewed thru OE? Could the experts out
there help to advise how to retrieve the mails. Thank you in advance
for the help.

Regards
Nasar

What were you doing when you got this "compress" prompt?

 

[Bruce Hagen]

When you see the compact option, and select OK, never touch anything until
it has completed. A power change can cause this too.

Why Mail Disappears:
http://www.insideoe.com/problems/bugs.htm#mailgone

About File Corruption:
http://www.microsoft.com/windows/IE/community/columns/filecorruption.mspx

Recovery tools:

DBXtract: {Cost: $5.00}
http://www.oehelp.com/DBXtract/Default.aspx

DBXpress: {$24.95, but much faster for large files}
http://www.oehelp.com/DBXpress/Default.aspx

A general warning if you don't want to lose your messages in the future:

Do not archive mail in default OE folders. They will eventually
become corrupted. Create your own user defined folders for storing
mail and move your mail to them. Empty Deleted Items folder
regularly. Keep user created folders under 100MB, and Default folders as
empty as is feasible.

Outlook Express Specific Newsgroup:
news://msnews.microsoft.com/microsoft.public.windows.inetexplorer.ie6_outlookexpress

Bruce Hagen
MS-MVP - (IE/OE)
~IB-CA~