Help: odd behavior of N/W Conn control panel

[nomail1983]

I was trying to help someone over the phone, and the description of
their Network Connections control panel window is very different from
what I see on my computers.

Can anyone explain why -- or how to get their behavior to be "normal"
(i.e. like mine)?

When I look at the Network Connections control panel window, I see
(among other things) an icon with three lines next to it:

line 1: title (Local Area Connection)
line 2: status (e.g. Network cable unplugged; Disabled; Acquiring
network address; Connected)
line 3: name of controller (e.g. Intel...; Broadcom...)

When they look at the same icon in the Network Connections control
panel window, they see only line 1 (title).

Is the difference in behavior related to that fact that I have a
different internet connection: cable v. DSL modem?

I would not think that makes a difference in the appearance of lines 2
and 3 in the Network Connection control panel. But who knows?!

Both computers (theirs and mine) are from the same manufacturer. Both
computers have WinXP Pro SP2. Both computers have "about the same"
updates; they might differ by a couple weeks.

 

[Nepatsfan]

(e-mail address removed),

I was trying to help someone over the phone, and the
description of their Network Connections control panel
window is very different from what I see on my computers.

Can anyone explain why -- or how to get their behavior to be
"normal" (i.e. like mine)?

When I look at the Network Connections control panel window,
I see (among other things) an icon with three lines next to
it:

line 1: title (Local Area Connection)
line 2: status (e.g. Network cable unplugged; Disabled;
Acquiring network address; Connected)
line 3: name of controller (e.g. Intel...; Broadcom...)

When they look at the same icon in the Network Connections
control panel window, they see only line 1 (title).

Is the difference in behavior related to that fact that I
have a different internet connection: cable v. DSL modem?

I would not think that makes a difference in the appearance
of lines 2 and 3 in the Network Connection control panel.
But who knows?!

Both computers (theirs and mine) are from the same
manufacturer. Both computers have WinXP Pro SP2. Both
computers have "about the same" updates; they might differ
by a couple weeks.

In Network Connections, click on View on the toolbar at the top
of the window.
It sounds like your computer is set to Tiles, the other
computer is set to Icons.

Good luck

Nepatsfan

 

[nomail1983]

In Network Connections, click on View on the toolbar at the top
of the window. It sounds like your computer is set to Tiles, the other
computer is set to Icons.

Thanks a bunch! I'll bet you're right. Unfortunately, the other users
are so naive that I do not want to trouble them with this inquiry. I
will have to wait until my next on-site visit to know for sure. But
what you describes makes good sense. Thanks again.

 

[Nepatsfan]

(e-mail address removed),

Thanks a bunch! I'll bet you're right. Unfortunately, the
other users are so naive that I do not want to trouble them
with this inquiry. I will have to wait until my next
on-site visit to know for sure. But what you describes
makes good sense. Thanks again.

You're welcome.

Nepatsfan