Help - no icons, no task bar, just wallpaper

G

Guest

Hello. When I switch on my home PC it goes straight to the Windows wallpaper
but with no icons or task bar and I can't reboot it (have to unplug it). It
displays an error message along the lines of having problems initialising
McAfee Active Shield. I read on the web that I should try doing system
restore at the command prompt.....is this the best way to go or can somebody
suggest any other approaches? Thanks.
 
G

Guest

Ctrl+Alt+Del, go to "Aplications" tab andv click on "New task" and write without the quotes "explorer.exe". Does it appear?
 
G

Guest

José, thanks for your response. I'm not at home just now as I can't get
online. If explorer appears, what should I do?
 

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