Help needed with Problem Reports

[Steve St Denis]

Can someone help me with two problem reports I have,
thanks
Steve
I'm running Windows Vista Premium on a HP Paviliondv7 computer, I have gone
into Control Panel and click on Problem Reports and solutions and there are
2 problem REPORTS, first one is called QPCAPSVC
Product
QPCapSvc

Problem
Service Hang Report

Date
30/10/2008 7:53 PM

Status
Report Sent

Description
Service QuickPlay Background Capture Service (QBCS) hung on starting.

Problem signature
Problem Event Name: ServiceHang
Service Name: QPCapSvc
Image Name: QPCapSvc.exe"
Image Version: 0.0.0.0
Service Type: 110
Start Type: 2
OS Version: 6.0.6001.2.1.0.768.3
Locale ID: 4105

Extra information about the problem
Bucket ID: 46464932


And the second problem is, 28 Problems called QPSCHED

Product
QPSched

Problem
Service Hang Report

Date
28/10/2008 3:24 PM

Status
Report Sent

Description
Service QuickPlay Task Scheduler (QTS) hung on starting.

Problem signature
Problem Event Name: ServiceHang
Service Name: QPSched
Image Name: QPSched.exe"
Image Version: 0.0.0.0
Service Type: 110
Start Type: 2
OS Version: 6.0.6001.2.1.0.768.3
Locale ID: 4105

Extra information about the problem
Bucket ID: 67045211

Steve

 

[Rick Rogers]

Hi,

Check with HP for an update to its QuickPlay software. Both are related to
that feature of HP's laptops, they aren't part of Vista.

--
Best of Luck,

Rick Rogers, aka "Nutcase" - Microsoft MVP

Windows help - www.rickrogers.org
My thoughts http://rick-mvp.blogspot.com