help! my new comp freezes everytime i try to install windows xp

K

Kristin M.

please help! i'm leaving for college on saturday and my
new computer freezes everytime i try to install windows
xp. the other prob is that the comp wont even shut down
when this happens so it just sits on that same window,
half way downloaded all day :(
 
J

Jupiter Jones [MVP]

Kristin;
Try a Clean Installation this way.
Disconnect all peripherals (camera, printer, scanner, etc)
Disconnect network/modem cable.
Go to BIOS and set CDROM as boot device before hard drive.
Insert Windows XP CD and reboot.
At "Press any key to boot to CDROM" quickly press a key and follow the
prompts for a Clean installation:
http://www.winsupersite.com/showcase/windowsxp_sg_clean.asp
Delete all partitions in step 5 if you desire to erase all data on the
hard drive.
Partitioning and formatting will be done automatically.
All data will be destroyed, back-up important data first.

Enable or install firewall BEFORE connecting network cable.
http://support.microsoft.com/?kbid=283673

Install ALL Critical Windows Updates:
Start/All Programs/Windows Update

After you are finished, you will need to load the appropriate drivers.

If your computer was shipped with Windows XP, these procedures may or
may not apply.
Check your manual or contact the computer manufacturer for more
details.
 

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