Help: Limited or no connectivity

[Not Really Me]

The short version: My brother called and said his XP Home machine wouldn't
boot. It got the old BSOD. It was virus'ed up the wazoo. I cleaned the
drive with AdAware on another machine and that got the boot back (?). The
boot said the drive needed checking. It caught 100's of problems. Then it
booted into XP. I did a drive test from the My Computer properties and it
wanted to reboot and do it with full control. It did, it fixed a whole pile
more problems and then it booted up.

I ran AdAware in all four users logins and cleaned out between 2000 and 3000
more spam bots.

I loaded an antivirus program (NOD32) and it found 130+ infected files with
all kinds of viruses. NOD32 also wanted to get an update, that's when I
found out it couldn't see the internet. There is a small network icon down
near the clock an a balloon saying "limited or no connectivity". Clicking
into the net properties and trying a repair, it says it can't get an ip
address, see the network person.

I'm the closest thing to a network person that I have. The XP home is now
hooked to my office net with a WinNT4 SP3 server. The DHCP server had a
lease and ip out to the XP home machine, but when I deleted it and did a
refresh it didn't come back. (I think it was from before the AV ran.) I
put a notebook on the cable that was hooked to the XP and it boots fine and
works fine on the network.

If I manually set an IP and DNS server into the XP I can ping the server and
other machines on the network, but the DNS does not work. It can not
resolve any names.

I tried rerunning the SP2 install, but it didnt' do anything except check
the file, disk space and then determine that it was already done.

I presume some file was corrupted by the virus and although the virus was
removed/repaired, the file is not working.

What do I do now?

 

[Chuck]

The short version: My brother called and said his XP Home machine wouldn't
boot. It got the old BSOD. It was virus'ed up the wazoo. I cleaned the
drive with AdAware on another machine and that got the boot back (?). The
boot said the drive needed checking. It caught 100's of problems. Then it
booted into XP. I did a drive test from the My Computer properties and it
wanted to reboot and do it with full control. It did, it fixed a whole pile
more problems and then it booted up.

I ran AdAware in all four users logins and cleaned out between 2000 and 3000
more spam bots.

I loaded an antivirus program (NOD32) and it found 130+ infected files with
all kinds of viruses. NOD32 also wanted to get an update, that's when I
found out it couldn't see the internet. There is a small network icon down
near the clock an a balloon saying "limited or no connectivity". Clicking
into the net properties and trying a repair, it says it can't get an ip
address, see the network person.

I'm the closest thing to a network person that I have. The XP home is now
hooked to my office net with a WinNT4 SP3 server. The DHCP server had a
lease and ip out to the XP home machine, but when I deleted it and did a
refresh it didn't come back. (I think it was from before the AV ran.) I
put a notebook on the cable that was hooked to the XP and it boots fine and
works fine on the network.

If I manually set an IP and DNS server into the XP I can ping the server and
other machines on the network, but the DNS does not work. It can not
resolve any names.

I tried rerunning the SP2 install, but it didnt' do anything except check
the file, disk space and then determine that it was already done.

I presume some file was corrupted by the virus and although the virus was
removed/repaired, the file is not working.

What do I do now?

Sounds like an LSP / Winsock problem.
<http://nitecruzr.blogspot.com/2005/05/problems-with-lsp-winsock-layer-in.html>

 

[Guest]

This sounds very similar to a problem I've recently had myself. I'm afraid I
can't give you any solutions because my only option right now is a complete
format and re install of windows.
I don't think it's caused by any virus either it's something to do with sp2
and the security hotfixes because I regularly check for spyware and viruses
and my comp worked fine until I last used windows update and it sent me some
of the above mentioned "fixes".
Right now internet explorer is the only program on my computer that will
connect to the net AT ALL....nothing else works including outlook express. At
first glance this sounds like a classic firewall issue except I havent even
installed one since I renewed my internet connection two days ago. A friend
suggested that there was a problem with the security issues within sp2 and
that he had the same problem until he re installed windows and disabled
automatic update (so he could reject sp2 based updates) before even going
online at all.
Don't take my word for it though...I havent gone to the extreeme of a disk
format YET but I will soon as this is really frustrating.

 

[Chuck]

This sounds very similar to a problem I've recently had myself. I'm afraid I
can't give you any solutions because my only option right now is a complete
format and re install of windows.
I don't think it's caused by any virus either it's something to do with sp2
and the security hotfixes because I regularly check for spyware and viruses
and my comp worked fine until I last used windows update and it sent me some
of the above mentioned "fixes".
Right now internet explorer is the only program on my computer that will
connect to the net AT ALL....nothing else works including outlook express. At
first glance this sounds like a classic firewall issue except I havent even
installed one since I renewed my internet connection two days ago. A friend
suggested that there was a problem with the security issues within sp2 and
that he had the same problem until he re installed windows and disabled
automatic update (so he could reject sp2 based updates) before even going
online at all.
Don't take my word for it though...I havent gone to the extreeme of a disk
format YET but I will soon as this is really frustrating.

Have you asked for help, here, in a unique and descriptive thread? Not by
sticking your problem report on to the end of another? It's in your own best
interest to start a new thread, and ask for help there.
<http://nitecruzr.blogspot.com/2005/05/how-to-post-on-usenet-and-encourage.html#Hijacking>