Help install MS applications on 2nd computer

D

Don Mathews

My main computer is a Sony Vaio with a Pentium 4 processor and 512 MB of
ram. Windows XP Home Edition, version 2002, service pack 2 is installed. I,
also, installed MS XP Pro, version 2002 but it is not showing in the system
properties window. There is also MS Word, Excel, Access, and Powerpoint that
came with the Pro version (the Home Edition came with Corel products). I
recently acquired a Dell computer with the Intell Pentium III processor, and
512 MB of ram. I install MS XP Pro, version 2002, with service pack 3, from
the same disks that I installed on my other computer. And here is the
problem. I can not install the Microsoft Word, Excel, Access, and Powerpoint
onto the newly acquired, though about 1 year older, Dell computer. I put the
disk in the CD drive and it asks for the product key, but it does not accept
the key. I tried the same key 3 or 4 times, verifying it is correct each
time, just in case. Four other disk came as a set, so I tried those keys as
well, just in case I mixed up disks and sleeves. Nope! I then took the disk
to the Sony Vaio. The program program came right up with out asking for the
key and asked which applications I wanted to install. Put the disk back into
the Dell, again, requests the product key, and, again, rejects it. The Dell
has been given to my daughter and is to go into her bedroom to use for
homework. She needs the Microsoft application to take files back and forth
to school. Can anybody help me?
 
S

Shenan Stanley

Don said:
My main computer is a Sony Vaio with a Pentium 4 processor and 512
MB of ram. Windows XP Home Edition, version 2002, service pack 2 is
installed. I, also, installed MS XP Pro, version 2002 but it is not
showing in the system properties window. There is also MS Word,
Excel, Access, and Powerpoint that came with the Pro version (the
Home Edition came with Corel products). I recently acquired a Dell
computer with the Intell Pentium III processor, and 512 MB of ram.
I install MS XP Pro, version 2002, with service pack 3, from the
same disks that I installed on my other computer. And here is the
problem. I can not install the Microsoft Word, Excel, Access, and
Powerpoint onto the newly acquired, though about 1 year older, Dell
computer. I put the disk in the CD drive and it asks for the
product key, but it does not accept the key. I tried the same key 3
or 4 times, verifying it is correct each time, just in case. Four
other disk came as a set, so I tried those keys as well, just in
case I mixed up disks and sleeves. Nope! I then took the disk to
the Sony Vaio. The program program came right up with out asking
for the key and asked which applications I wanted to install. Put
the disk back into the Dell, again, requests the product key, and,
again, rejects it. The Dell has been given to my daughter and is to
go into her bedroom to use for homework. She needs the Microsoft
application to take files back and forth to school. Can anybody
help me?

Purchase and install legitmately licensed software and their installation
media.
 
D

Don Mathews

Did I forget to mention that it is a legitmately purchased and licensed
software? And, that the Microsoft XP Pro is legitmately activated and
registered on both computers? My bad. Sorry.
 
R

Roy Smith

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Hash: SHA1

Don Mathews said the following on 10/31/2008 11:56 PM:
Did I forget to mention that it is a legitmately purchased and licensed
software? And, that the Microsoft XP Pro is legitmately activated and
registered on both computers? My bad. Sorry.

Did the MS Office CD's come with the Sony PC, or did you purchase them
off the shelf? If they came with the Sony PC, then they are what's
called OEM software and they are only licensed to be used on the Sony
PC. If you want to install it on another PC then you'll have to buy
another copy from Microsoft.

- --


Roy Smith


I use Firefox because I want to use software that complies
with Web standards. See <http://www.mozilla.org/>.

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D

Don Mathews

Off the shelf. Student purchase from Ohio State U. MS XP Pro installed on
both computers, and registered on both computers. Just can not install
Word, Excel, Powerpoint to second computer. Keeps asking for the key, but
when type key in, it says it is the wrong key. But the first computer has
XP Pro and applications from same disks, and same keys, installed. As a
matter of fact, after installing XP Pro, when I put the applications disk in
the drive, it didn't even ask for a key. Just asked me what applications I
was ready to install. No problems there.
 
S

Shenan Stanley

Don said:
Off the shelf. Student purchase from Ohio State U. MS XP Pro
installed on both computers, and registered on both computers. Just can
not install Word, Excel, Powerpoint to second computer. Keeps asking for
the key, but when type key in, it says it is the
wrong key. But the first computer has XP Pro and applications from
same disks, and same keys, installed. As a matter of fact, after
installing XP Pro, when I put the applications disk in the drive,
it didn't even ask for a key. Just asked me what applications I
was ready to install. No problems there.

I don't recall the licensing for the Student Editions of such software - but
you are saying you have enough licenses to go on two computers for Windows
XP and for Office - so I have to believe you.

On the one where everything is working as expected - run Belarc Advisor, get
the key from its report for Office. If it does not (for some reason) give
it to you - get Magic JellyBean KeyFinder and use it to get the key.

http://www.belarc.com/free_download.html
http://magicaljellybean.com/keyfinder/

Good Luck.
 
D

Daave

Off the shelf. Student purchase from Ohio State U. MS XP Pro
installed on both computers, and registered on both computers. Just
can not install Word, Excel, Powerpoint to second computer. Keeps
asking for the key, but when type key in, it says it is the wrong
key. But the first computer has XP Pro and applications from same
disks, and same keys, installed. As a matter of fact, after
installing XP Pro, when I put the applications disk in the drive, it
didn't even ask for a key. Just asked me what applications I was
ready to install. No problems there.

The operating systems (XP Pro in your case) do not come into play. The
question revolves around the Office Suite.

Still need more information. Is this a Retail or OEM license of
Microsoft Office? From
http://office.microsoft.com/en-us/products/FX101635841033.aspx :

Office Home and Student 2007 Retail License Terms allow for installation
on three devices. OEM License Terms limit the installation to the device
on which the software was pre-installed.
 
R

Roy Smith

Shenan Stanley said the following on 11/1/2008 9:53 AM:
I don't recall the licensing for the Student Editions of such software - but
you are saying you have enough licenses to go on two computers for Windows
XP and for Office - so I have to believe you.

According to the EULA for the 2007 edition of office for students and
teachers, you are supposed to be able to install it on three pc's.



--


Roy Smith


I use Firefox because I want to use software that complies
with Web standards. See <http://www.mozilla.org/>.
 
D

Daave

Don said:
My main computer is a Sony Vaio with a Pentium 4 processor and 512 MB
of ram. Windows XP Home Edition, version 2002, service pack 2 is
installed. I, also, installed MS XP Pro, version 2002 but it is not
showing in the system properties window. There is also MS Word,
Excel, Access, and Powerpoint that came with the Pro version (the
Home Edition came with Corel products). I recently acquired a Dell
computer with the Intell Pentium III processor, and 512 MB of ram. I
install MS XP Pro, version 2002, with service pack 3, from the same
disks that I installed on my other computer.

Need some clarification.

It appears that the Sony Vaio came with an OEM version of Windows XP
Home and a suite of Corel programs. Is this correct? If so, note that it
wasn't "Home Edition [that] came with Corel products," but the *Sony PC*
that did (and not for free; you paid for it!). What kind of license/CD
do you have for the Windows XP Pro Upgrade? Did you use a Full or
Upgrade version? Retail or OEM version? I presume it's an Upgrade
version (which is automatically Retail, but it may be used on only one
PC at a time). If I'm wrong, please clarify. On the Sony PC, try
right-clicking My Computer and select Properties. Under System, what
does it say?

The sentence "There is also MS Word, Excel, Access, and Powerpoint that
came with the Pro version" is confusing. Perhaps you mean that the Dell
(which you later mention) came with an OEM version of Windows XP Pro
*and* an OEM version of Microsoft Office. Is this correct? If not,
please clarify. Note again that operating systems do not come with
office suites. If you get an office suite pre-installed on your PC, it's
the manufacturer of the PC that included it because of the higher price
you paid for the computer (unless it's a trial version). The next
sentence "I recently acquired a Dell computer with the Intell Pentium
III processor, and 512 MB of ram" makes sense, but then confusion
returns with the following sentence "I install MS XP Pro, version 2002,
with service pack 3 from the same disks that I installed on my other
computer." Does this mean that the Dell also came with Windows XP Home
and you upgraded it to Windows XP Pro? If so, how was this done? You
can't use the license you used for the upgrade you preformed on the
Sony. Once more, please clarify.

More confusion may stem directly from Microsoft's confusing practice of
using similar sounding names for different products: Windows XP (the
operating system) and Office XP (the name of one of their suites of
office applications).
And here is the problem.
I can not install the Microsoft Word, Excel, Access, and Powerpoint
onto the newly acquired, though about 1 year older, Dell computer. I
put the disk in the CD drive and it asks for the product key, but it
does not accept the key. I tried the same key 3 or 4 times, verifying
it is correct each time, just in case. Four other disk came as a set,
so I tried those keys as well, just in case I mixed up disks and
sleeves.

What media did you use? In another post, you mentioned this was an
installation CD (or set of CDs) for the Student version of Office. But
is it a Retail or OEM version? Only the Retail version (which is more
expensive) allows you to install it on more than one PC.

In the event you cannot resolve this problem for whatever reason, you
can always install and run Sun's totally free version of Open Office,
which can handle most Microsoft Office files:

http://www.openoffice.org/
 
D

DL

You mention in your first post that Office & Coral products came with the
two versions of Win, well thats not the case, no win version ever included
these products.
You either have to purchase them seperately or they are supplied as OEM
versions when you purchased the PC

You further complicate things by refering to MS XP Pro, is the OfficeXP or
WinXP?
 
D

Don Mathews

The orginal computer came with XP Home Edition, and Corel products were the
OEM installed. I am not familier with Corel. Later that year, XP Pro was
availabe through the campus bookstore. You had to be a student to pay $99
for the set. I wanted what I was familier with, Microsoft. I paid the $99 &
recieved 5 disks enclosed in plastic with the Microsoft seal to prevent
tampering. It is registered to me, and has worked fine until now.. But,
that was my fault. The dog chewed part of the key off, and I got it, but
recorded it wrong. Now I have the correct key, and all is working well
again. The disks are fine, and the dog can not get to the disks any longer.
Last time I requested help, I was flamed. I found, and read the
instructions for newsgroup ettiqete. I was not flamed this time so I must
have done better. But, with all the questions I see that I could have done
better still. Thanks for helping me.
 
D

Don Mathews

The original computer came with XP Home Edition, and Corel products were the
OEM installed. I am not familiar with Corel. Later that year, XP Pro was
available through the campus bookstore. You had to be a student to pay $99
for the set. I wanted what I was familiar with, Microsoft. I paid the $99 &
received 5 disks enclosed in plastic with the Microsoft seal to prevent
tampering. It is registered to me, and has worked fine until now.. But,
that was my fault. The dog chewed part of the key off, and I got it, but
recorded it wrong. Now I have the correct key, and all is working well
again. The disks are fine, and the dog can not get to the disks any longer.
Last time I requested help, I was flamed. I found, and read the
instructions for newsgroup etiquette. I was not flamed this time so I must
have done better. But, with all the questions I see that I could have done
better still. Thanks for helping me.
 
D

Daave

Don said:
The original computer came with XP Home Edition, and Corel products
were the OEM installed. I am not familiar with Corel. Later that
year, XP Pro was available through the campus bookstore. You had to
be a student to pay $99 for the set. I wanted what I was familiar
with, Microsoft. I paid the $99 & received 5 disks enclosed in
plastic with the Microsoft seal to prevent tampering. It is
registered to me, and has worked fine until now.. But, that was my
fault. The dog chewed part of the key off, and I got it, but
recorded it wrong. Now I have the correct key, and all is working
well again. The disks are fine, and the dog can not get to the disks
any longer. Last time I requested help, I was flamed. I found, and
read the instructions for newsgroup etiquette. I was not flamed this
time so I must have done better. But, with all the questions I see
that I could have done better still. Thanks for helping me.

I'm glad all is working well again.
 

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