HELP !! IEEE1394 & Camcorder !!!

[Guest]

This problem shown in Microsoft Knowledge Base Article - 82637
http://support.microsoft.com/default.aspx?scid=kb;en-us;826377#appliest

Digital video camera is not detected correctl

SYMPTOM
When you connect your digital video (DV) camera to your Microsoft Windows XP-based computer by using an Institute of Electrical and Electronics Engineering (IEEE) 1394 cable, you may experience one or more of the following symptoms:
1. The digital video camera is not detected correctly.
2. Even if the digital video camera is detected correctly and the digital video driver is loaded correctly, you cannot use the Replay and the Stop functions in a digital video program such as Microsoft Windows Movie Maker.
3. When you try to use Windows Movie Maker with the digital video camera, Windows Movie Maker stops responding (hangs).

My problem is with the item 3 !!! Hangs !!! Anybody can help me? I'm using IBM thinkpad R40, JVC Camcorder

Thanks

 

[Lance Joiner]

This problem shown in Microsoft Knowledge Base Article - 826377
http://support.microsoft.com/default.aspx?scid=kb;en-us;826377#appliesto

Digital video camera is not detected correctly

SYMPTOMS
When you connect your digital video (DV) camera to your Microsoft Windows

XP-based computer by using an Institute of Electrical and Electronics
Engineering (IEEE) 1394 cable, you may experience one or more of the
following symptoms:

1. The digital video camera is not detected correctly.
2. Even if the digital video camera is detected correctly and the digital

video driver is loaded correctly, you cannot use the Replay and the Stop
functions in a digital video program such as Microsoft Windows Movie Maker.

3. When you try to use Windows Movie Maker with the digital video camera,

Windows Movie Maker stops responding (hangs).

My problem is with the item 3 !!! Hangs !!! Anybody can help me? I'm using

IBM thinkpad R40, JVC Camcorder.

Thanks.

RESOLUTION
A supported hotfix is now available from Microsoft, but it is only intended
to correct the problem that is described in this article. Only apply it to
systems that are experiencing this specific problem. This hotfix may receive
additional testing. Therefore, if you are not severely affected by this
problem, Microsoft recommends that you wait for the next Windows XP service
pack that contains this hotfix.

To resolve this problem immediately, contact Microsoft Product Support
Services to obtain the hotfix. For a complete list of Microsoft Product
Support Services phone numbers and information about support costs, visit
the following Microsoft Web site:
http://support.microsoft.com/default.aspx?scid=fh;[LN];CNTACTMS