Help! I can send emails, but I can't receive them.

[Linda Canestraro]

I hate Vista. Nothing but problems since I got it in Feb. 2008. Now I can't
send emails unless I go through Comcast email versus Windows Mail that my
computer guy set up. He doesn't make house calls anymore. Told me to check
the settings for server, but I don't know how to locate the settings on my
computer. How do I find this? Help!

 

[Colton]

I hate Vista. Nothing but problems since I got it in Feb. 2008. Now I can't send emails unless I go
through Comcast email versus Windows Mail that my computer guy set up. He doesn't make house calls
anymore. Told me to check the settings for server, but I don't know how to locate the settings on
my computer. How do I find this? Help!

To edit your account settings:
- Click "Tools"
- Click "Accounts"
- Select the email account to edit
- Click "Properties" on the right side
- Go to the "Server" tab
~ Comcast incoming mail server (POP3): mail.comcast.net
~ Comcast outgoing mail server (SMTP): smtp.comcast.net
- Go to the "Advanced" tab
~ POP3 Port: 25
~ SMTP Port: 110
* The guide doesn't specify whether to use SSL or not, so I would disable the SSL
checkbox under both port boxes.
- Click "Apply"
- Click "OK"

Now try to Send/Recieve or Synchronize, and see if it works.

 

[Gary VanderMolen]

For Comcast that should be:
POP3 Port: 110
SMTP Port: 587
See http://www.comcast.com/Customers/FAQ/FaqDetails.ashx?Id=2288

 

[Colton]

For Comcast that should be:
POP3 Port: 110
SMTP Port: 587
See http://www.comcast.com/Customers/FAQ/FaqDetails.ashx?Id=2288

--
Gary VanderMolen, MS-MVP (Mail)

To edit your account settings:
- Click "Tools"
- Click "Accounts"
- Select the email account to edit
- Click "Properties" on the right side
- Go to the "Server" tab
~ Comcast incoming mail server (POP3): mail.comcast.net
~ Comcast outgoing mail server (SMTP): smtp.comcast.net
- Go to the "Advanced" tab
~ POP3 Port: 25
~ SMTP Port: 110
* The guide doesn't specify whether to use SSL or not, so I would disable the SSL
checkbox under both port boxes.
- Click "Apply"
- Click "OK"

Now try to Send/Recieve or Synchronize, and see if it works.

Sorry, Gary and Linda. I guess the specifications have been revised since the guide I looked at was
made.

 

[Morten]

When i send a e-mail to confirm the mail, i don't receive it, why?

 

[Gary VanderMolen]

Not sure what you mean. Do you mean you have enabled the
option "Request a read receipt for all sent messages"?
That option won't work unless the recipient has his email
client configured to confirm receipts. It takes two to tango.