help help help

[David]

I just installed Micosoft Office XP Professional with no
problem. However, whenever I try to perform any task
such as opening contacts area, I receive a dialog box
with Microsoft Outlook and a yellow exclamation point.
Also, included in the dialog box are the words could not
open the item, try again. Could you please tell me what
the problem might be and how to fix it?

 

[Roady [MVP]]

Do you connect to an Exchange server or do you use a pst-file? When exactly
does it happen, when you try to open the Contacts folder from the folder
list? Was it a clean install or an upgrade?

--
Robert Sparnaaij [MVP-Outlook]
www.howto-outlook.com

Tips of the month:
-Backup and Restore
-Create an Office XP CD slipstreamed with Service Pack 3

 

[David]

I use a pst file. The error message occurs when I try to
open the Contact folder from the folder list as well as
when I try to perform any function. It was a clean
install.

-----Original Message-----
Do you connect to an Exchange server or do you use a pst- file? When exactly
does it happen, when you try to open the Contacts folder from the folder
list? Was it a clean install or an upgrade?

--
Robert Sparnaaij [MVP-Outlook]
www.howto-outlook.com

Tips of the month:
-Backup and Restore
-Create an Office XP CD slipstreamed with Service Pack 3

-----

I just installed Micosoft Office XP Professional with no
problem. However, whenever I try to perform any task
such as opening contacts area, I receive a dialog box
with Microsoft Outlook and a yellow exclamation point.
Also, included in the dialog box are the words could not
open the item, try again. Could you please tell me what
the problem might be and how to fix it?

.

 

[Roady [MVP]]

Since you just had a clean install I suggest your start with a clean account
configuration instead of wasting time to troubleshoot this.

You can do this by recreating (do not copy) your mail profile in Control
Panel-> Mail-> button Show Profiles...

--
Robert Sparnaaij [MVP-Outlook]
www.howto-outlook.com

Tips of the month:
-Backup and Restore
-Create an Office XP CD slipstreamed with Service Pack 3

-----

I use a pst file. The error message occurs when I try to
open the Contact folder from the folder list as well as
when I try to perform any function. It was a clean
install.

-----Original Message-----
Do you connect to an Exchange server or do you use a pst- file? When exactly
does it happen, when you try to open the Contacts folder from the folder
list? Was it a clean install or an upgrade?

--
Robert Sparnaaij [MVP-Outlook]
www.howto-outlook.com

Tips of the month:
-Backup and Restore
-Create an Office XP CD slipstreamed with Service Pack 3

-----

I just installed Micosoft Office XP Professional with no
problem. However, whenever I try to perform any task
such as opening contacts area, I receive a dialog box
with Microsoft Outlook and a yellow exclamation point.
Also, included in the dialog box are the words could not
open the item, try again. Could you please tell me what
the problem might be and how to fix it?

.