HELP - Found new hardware wizard wont go away

[Daniel C]

Hi. I recently repaired my windows xp installation and
added service pack 1. Ever since the repair, the found
new hardware wixard pops up with Found new hardware:
printer. It doesnt state what sort of printer or
anything. If i choose to install automatically, the
required software was not found. If i install manually,
and choose HP officejet Pro 1150 C, which is what i have
plugged in, It installs the printer, but the yellow
bubble comes up with "there was a problem during the
installation, your installed hardware might not work
properly", then the found new hardware wizard comes back
up after reinstall, or any time i start windows. If i
have the hp 1150 plugged in when i start windows, it
finds all the hp 1150 harware fine, but the printer
install still pops up. If i unplug the hp 1150 or disable
the LPT1 port it still comes up. I tried deleting all the
printer drivers. disabling print spooler, removing
PRTmate from the WIN.INI file and deleting the oem## inf
file(which i couldnt find). If i tick the "do not ask to
install this device again" box during the found new
hardware wizard, it still comes up. Any help would be
greatly appreciated.

 

[Hal Hostetler [MVP DTS]]

This article might help:

http://support.microsoft.com/?kbid=298370
The New Hardware Wizard May Detect the Printer Device After Every Restart of
the Computer

Hal
--
Hal Hostetler, CPBE -- (e-mail address removed)
Senior Engineer/MIS -- MS MVP-DTS -- WA7BGX
http://www.kvoa.com -- "When News breaks, we fix it!"
KVOA Television, Tucson, AZ. NBC Channel 4
Got Blues? - www.badnewsbluesband.com

 

[Daniel C]

Thank you for replying... I read through the article, but
it does not apply to hp 1150c. The hp 1150c must be plug
and play because in the online hp manual,
http://h20015.www2.hp.com/en/document.jhtml;jsessionid=2GC
HTMU3DKK5XQEXGRMENZQ?reg=na&cc=us&docName=bpu01853&lc=en&
it states the ECP printer port must be set to "enable
legacy plug and play". Also i dont think the bug in XP
that is causing the problem is related to the fact i have
an hp 1150c because even if the printer is still diabled
or unplugged, it detects a new one. Any more help would
be greatly appreciated