Help for a friend

M

Maddy

I have an online friend with a problem. I'm afraid I don't know for sure if
she is using Win XP, but here is what she writes:

Have encountered a problem with OE stationery. I cannot open (access) any
of the stats in my OE stationery folder. I can send plain messages, such as
this one, but when I try to select a stat out of the select stationery
folder OE goes back to desktop screen.
I can receive messages OK and send as I've said AND (and this IS the
sticker!) I can use EML stats OK, sending and receiving, all with pics,
color and sound.
I have scanned, no viruses present, nothing. I do get an error message
sometimes saying something about a dr. watson debugger and that is something
that I am NOT familiar with. I have been visiting stat sites over the last
few days but with no problems.

We use email stationery a lot and I know she is frantic. Can anyone help?

Thanks so much,

Maddy
 
K

Kath Adams

Maddy said:
I have an online friend with a problem. I'm afraid I don't know for
sure if she is using Win XP, but here is what she writes:

Have encountered a problem with OE stationery. I cannot open
(access) any of the stats in my OE stationery folder. I can send
plain messages, such as this one, but when I try to select a stat out
of the select stationery folder OE goes back to desktop screen.
I can receive messages OK and send as I've said AND (and this IS the
sticker!) I can use EML stats OK, sending and receiving, all with
pics, color and sound.
I have scanned, no viruses present, nothing. I do get an error
message sometimes saying something about a dr. watson debugger and
that is something that I am NOT familiar with. I have been visiting
stat sites over the last few days but with no problems.

We use email stationery a lot and I know she is frantic. Can anyone
help?

Thanks so much,

Maddy

You might want to ask here for help :-
news://msnews.microsoft.com/microsoft.public.windows.inetexplorer.ie6_outlookexpress.stationery
 
M

Maddy

Thanks, Kath. I'll do that.

Maddy
Maddy said:
I have an online friend with a problem. I'm afraid I don't know for
sure if she is using Win XP, but here is what she writes:

Have encountered a problem with OE stationery. I cannot open
(access) any of the stats in my OE stationery folder. I can send
plain messages, such as this one, but when I try to select a stat out
of the select stationery folder OE goes back to desktop screen.
I can receive messages OK and send as I've said AND (and this IS the
sticker!) I can use EML stats OK, sending and receiving, all with
pics, color and sound.
I have scanned, no viruses present, nothing. I do get an error
message sometimes saying something about a dr. watson debugger and
that is something that I am NOT familiar with. I have been visiting
stat sites over the last few days but with no problems.

We use email stationery a lot and I know she is frantic. Can anyone
help?

Thanks so much,

Maddy

You might want to ask here for help :-
news://msnews.microsoft.com/microsoft.public.windows.inetexplorer.ie6_outloo
kexpress.stationery
 

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