HELP - Error When Loading USB Cable Software

[Kim]

I just purchased a wireless lap top and tried loading the
USB cable software and it said it has not passed Windows
Logo testing and if I continue I could possibly have
problems in the future and windows could not run
properly. I contacted the manufature of the USB cable
and they just told me that most of their customers just
click on "continue" and away they go, but I'm not sure if
I should or not. His basic answer was you can click on
it or go no further. I don't want to ruin my new lap
top. Any help would be greatly appreciated.
Thanks! Kim

 

[Richard G. Harper]

Generally, if the manufacturer has tested the drivers and warranted them to
be correct for Windows XP, you can accept the drivers without problems. Not
all manufacturers submit their drivers for testing by Microsoft and this
does not necessarily mean that they are any better or worse than signed
drivers.

 

[Steve Winograd [MVP]]

I just purchased a wireless lap top and tried loading the
USB cable software and it said it has not passed Windows
Logo testing and if I continue I could possibly have
problems in the future and windows could not run
properly. I contacted the manufature of the USB cable
and they just told me that most of their customers just
click on "continue" and away they go, but I'm not sure if
I should or not. His basic answer was you can click on
it or go no further. I don't want to ruin my new lap
top. Any help would be greatly appreciated.
Thanks! Kim

You're right to be concerned, Kim.

Windows XP should automatically create a restore point during the
installation. If something goes wrong, you can run System Restore to
undo the installation.

You can also create your own restore point manually before the
installation.

As with any significant change to a computer, it would be prudent to
back up your important data first.
--
Best Wishes,
Steve Winograd, MS-MVP (Windows Networking)

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