help cant read writing on screen

[news.btinternet.com]

Some how the screen background and the fonts are all black, same in safe
mode, how can I change it back to something readable ? I can log in as
administrator but what do I do to change the faulty account profile ?

 

[Shenan Stanley]

Some how the screen background and the fonts are all black, same in
safe mode, how can I change it back to something readable ? I can
log in as administrator but what do I do to change the faulty
account profile ?

Tried a different monitor?
Different video cable?
Different video card?
As the default drivers load up in Safe Mode - the situation should not be
the same unless it is a hardware issue.

 

[nacional]

Tried a different monitor?
Different video cable?
Different video card?
As the default drivers load up in Safe Mode - the situation should not be
the same unless it is a hardware issue.

--

Its not a hardware problem as it loads ok in safe mode if i log in as
administrator, but not as the user account.

 

[Rock]

"Shenan Stanley"wrote

Its not a hardware problem as it loads ok in safe mode if i log in as
administrator, but not as the user account.

What happens if you create another user account? Is it ok in the new
account?

 

[Ronaldo]

Have you tried the SVGA Mode from the Safe Mode Options?.. or The Last Good
Configuration?

 

[nacional]

What happens if you create another user account? Is it ok in the new
account?

Yes I have created a new account and its normal.

 

[nacional]

Have you tried the SVGA Mode from the Safe Mode Options?.. or The Last
Good
Configuration?

-------------------------------------

Tried both and on this account its still black on black unreadable

 

[Rock]

"Rock" wrote

Yes I have created a new account and its normal.

Ok, then copy the data and settings from the problem account to the new one.
Here is an article on how to do this.

How to Copy a User Profile
http://www.kellys-korner-xp.com/win_xp_logon.htm

After the copy work in the new account for awhile. If everything seems ok
delete the old account.

 

[nacional]

Ok, then copy the data and settings from the problem account to the new
one. Here is an article on how to do this.

How to Copy a User Profile
http://www.kellys-korner-xp.com/win_xp_logon.htm

After the copy work in the new account for awhile. If everything seems ok
delete the old account.

--

Thanks but when I copy the problem account profile to the new account I get
the same problem the new account is unreadable on the screen black fonts on
black background.

 

[nacional]

Thanks but when I copy the problem account profile to the new account I
get the same problem the new account is unreadable on the screen black
fonts on black background.

OK I solved it now, in the profile folder I found 'ntuser.bak' I replaced
'ntuser.dat' with this and now everything is back to normal, thanks again.

 

[Rock]

in message

OK I solved it now, in the profile folder I found 'ntuser.bak' I replaced
'ntuser.dat' with this and now everything is back to normal, thanks again.

<snip>

Great, glad it's resolved and thanks for posting back.