Help and Support

[peggy k.]

When I attempt to send a question to on line tech.
service I am told that I'm not connected to the internet.
I have Road Runner and am always connected, if I phone
the tech. service it will cost $30 as I am out of
warranty. Any advise? Thanks, Peggy

 

[Nicholas]

Post your question in this newsgroup and you'll get a FREE response!

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How to Make a Good Newsgroup Post
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--
Nicholas

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| When I attempt to send a question to on line tech.
| service I am told that I'm not connected to the internet.
| I have Road Runner and am always connected, if I phone
| the tech. service it will cost $30 as I am out of
| warranty. Any advise? Thanks, Peggy

 

[drool]

Check to make sure you have enabled 'Remote Assistance'
To do so, in WINXP home, right click you desk top 'my
computer' icon, click properties/remote. I don't know what
to offer for advice in any other operating system. To help
other who want to help you with your questions, included
more information with your posts, i.e what system you are
running, what browser, etc.