Help and Support Center

[Guest]

When I turn on computer, I get "There are messages for you, Double click the icon to view" But when I do I get "Cannot display the page" . When I go th Help and Support Center and then to HP Instant Support I get the same thing "Cannot display the page" I use to be able to do this - any ideas?

 

[Guest]

Hi D.
What Operating System are you using, cause on my XP machine it says that there is unread messages when I pick which profile I want to use, I have never double clicked to read them, but I'd say that it is because you aren't connected to the internet when you turn on your computer, therefore it cannot establish a connection and therefore gives you the "Cannot display the page" window. Just try connecting to the 'net first. When you said you could do it before did you have the internet already on, via gateway or a server or whateva on a different comp?
<The one and only>
Pygmygod

 

[Ramesh [MVP]]

Hi Duke,

HP Instant Support is not a standard item in Windows XP. It's an add-on by the OEM (HP/Compaq) systems, and you should get better assistance if you contact HP Technical Support.

--
Ramesh, Microsoft MVP
Windows XP Shell/User
http://www.mvps.org/sramesh2k

Windows 2000 Group Policy Registry Table:
http://www.microsoft.com/windows2000/techinfo/reskit/en-us/gp/gpref.asp

When I turn on computer, I get "There are messages for you, Double click the icon to view" But when I do I get "Cannot display the page" . When I go th Help and Support Center and then to HP Instant Support I get the same thing "Cannot display the page" I use to be able to do this - any ideas?