Help about recovering from Acrobat 7.0 crash?

[networm]

Hi all,

I have scanned a document; that went OK!

Then I started to scan another document(I did not save the previous
document; I thought they can coexist in the Acrobat 7.0 since it is an
multiple document application).

But the scanning abnormally stopped for the second document.

Now the whole scanning process hangs and the whole Acrobat 7.0 hangs.

Is there a way that the 1st document can be recovered, if I kill the Acrobat
7.0? I really need that document. Thank you very much.

 

[Guest]

I don't see how. Since you didn't save it - Acrobat stored it in memory - so
if you kill Acrobat, the memory is erased.

MD

 

[Rock]

Hi all,

I have scanned a document; that went OK!

Then I started to scan another document(I did not save the previous
document; I thought they can coexist in the Acrobat 7.0 since it is an
multiple document application).

But the scanning abnormally stopped for the second document.

Now the whole scanning process hangs and the whole Acrobat 7.0 hangs.

Is there a way that the 1st document can be recovered, if I kill the Acrobat
7.0? I really need that document. Thank you very much.

Contact Adobe Tech Support.

 

[Bob I]

Rescan the original, AFTER contacting Adobe tech support.