Heads UP - program conflict

[Richard Urban]

Those people who use Raxco's PerfectDisk 7.0.46 will find that the boot time
defrag is broken, upon the installation of the latest version of ZoneAlarm
Internet Security Suite (6.5.114.000).

Uninstall ZA and the boot time defrag will again function correctly.

Yes, this is posted on Raxco's web site. From Raxco:

3rd party products that can prevent PerfectDisk's boot time defrag from
running
Zone Alarm 6.5
The new version of Zone Alarm prevents PerfectDisk's boot time defrag from
running. Raxco is currently working to try to identify what has changed in
6.5 and possible workarounds.



Regards,

Richard Urban
Microsoft MVP Windows Shell/User
(For email, remove the obvious from my address)

Quote from George Ankner:
If you knew as much as you think you know,
You would realize that you don't know what you thought you knew!

 

[Curt Christianson]

Thank you Richard,

I just became acquainted with Raxco in this NG a few days ago, and it came
highly recommended, so I was going to try it.
I'm using a much older ver. of ZA that suits me fine, so this will not
effect me. Glad to see you're keeping on top of things!

--
Curt BD-MVBT

http://dundats.mvps.org/
http://dundats.proboards27.com/index.cgi
http://www.aumha.org/

 

[TomV]

Richard,

Thanks for the information. I noticed this after installing ZA Pro
6.5.700.000 and didn't immediately identify ZAP as the culprit. The
boot time defrag runs on extended partitions but won't run on C:, and
the problem isn't fixed in 6.5.114.000. I've seen reports of other
conflicts as well, one of which ZA reproduced, so I suspect there will
be another update in the near future.

Tom

 

[TomV]

Those people who use Raxco's PerfectDisk 7.0.46 will find that the boot time
defrag is broken, upon the installation of the latest version of ZoneAlarm
Internet Security Suite (6.5.114.000).

Uninstall ZA and the boot time defrag will again function correctly.

Yes, this is posted on Raxco's web site. From Raxco:

3rd party products that can prevent PerfectDisk's boot time defrag from
running
Zone Alarm 6.5
The new version of Zone Alarm prevents PerfectDisk's boot time defrag from
running. Raxco is currently working to try to identify what has changed in
6.5 and possible workarounds.



Regards,

Richard Urban
Microsoft MVP Windows Shell/User
(For email, remove the obvious from my address)

Quote from George Ankner:
If you knew as much as you think you know,
You would realize that you don't know what you thought you knew!

Raxco posted a workaround for the issue with ZA 6.5.

http://www.raxco.com/support/windows/kb_details.cfm?kbid=494&issue=3

<quote>

Workaround:

* Right mouse click on My Computer and select Manage
* Click on Device Manager
* Click View and then select Show Hidden Devices
* Click View and then select Devices by Connection
* Scroll down until you see srescan
* Right mouse click on srescan and select Disable. Click Yes to
confirm disabling of this device
* Windows will prompt you to reboot. Select Reboot Later
* Perform a boot time defragmentation pass with PerfectDisk
* After the boot time defrag has completed and Windows has
restarted, re-enable srescan by following the above instructions and
selecting Enable.

Please note that this is not a bug with PerfectDisk. This issue is due
to a 3rd party product preventing PerfectDisk from gaining exclusive
access to the drive during the boot process.

<quote>