hd reg control

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Whenever my daughter starts up her lap top she gets an error stateing "unable
to create HD reg control" any ideas what this is and how do I fix it.
 
alan said:
Whenever my daughter starts up her lap top she gets an error stateing "unable
to create HD reg control" any ideas what this is and how do I fix it.
Click to expand...

Hi Alan,
What make this Laptop and does it a new alptop or an Old one?
This error as it is it can refer to many things, like an database
application configured to start up and pulling data from the Database built
for it and can;t access that data from the Hive assigned to it in the
registry.
Also make sure the machine clean from malware and viruses and you can
Perform a System restore to an earlier stage when things were working okay.
Open a run command and type in:
regedit.exe click [OK] on the registry editor locate these keys and click
on each of them and look in the Right Pane/Window, what you see there?.
HKEY_LOCAL_MACHINE\Software\Microsoft\Windows\CurrentVersion\RunOnce =
"c:\apps\HDreg\HDRegapp" <= do you see this entry there?
HKEY_LOCAL_MACHINE\Software\Microsoft\Windows\CurrentVersion\Run =
"c:\apps\HDreg\HDRegapp" <= do you see this entry there?

Does this Packard Bell machine by any chance?.

Have a look in the event Viewer for any error messages (X) relate to
Hardware or software malfunctioning.
How To View and Manage Event Logs in Event Viewer in Windows XP
http://support.microsoft.com/default.aspx?scid=kb;EN-US;q308427
HTH.
Let us know.
Regards,
nass
 
nass said:
alan said:
Whenever my daughter starts up her lap top she gets an error stateing "unable
to create HD reg control" any ideas what this is and how do I fix it.
Click to expand...

Hi Alan,
What make this Laptop and does it a new alptop or an Old one?
This error as it is it can refer to many things, like an database
application configured to start up and pulling data from the Database built
for it and can;t access that data from the Hive assigned to it in the
registry.
Also make sure the machine clean from malware and viruses and you can
Perform a System restore to an earlier stage when things were working okay.
Open a run command and type in:
regedit.exe click [OK] on the registry editor locate these keys and click
on each of them and look in the Right Pane/Window, what you see there?.
HKEY_LOCAL_MACHINE\Software\Microsoft\Windows\CurrentVersion\RunOnce =
"c:\apps\HDreg\HDRegapp" <= do you see this entry there?
HKEY_LOCAL_MACHINE\Software\Microsoft\Windows\CurrentVersion\Run =
"c:\apps\HDreg\HDRegapp" <= do you see this entry there?

Does this Packard Bell machine by any chance?.

Have a look in the event Viewer for any error messages (X) relate to
Hardware or software malfunctioning.
How To View and Manage Event Logs in Event Viewer in Windows XP
http://support.microsoft.com/default.aspx?scid=kb;EN-US;q308427
HTH.
Let us know.
Regards,
nass
Click to expand...

Thanks for your reply nass, the machine is a packard bell notebook and is
about 2 years old. It is running xp and is kept upto date.
I will try you suggestions and get back.
Thanks again.
 
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