Having problems with Norton Antivirus Add-in

  • Thread starter Thread starter Guest
  • Start date Start date
G

Guest

Hi everyone,

I used to have Norton Antivirus on my computer. I have now replaced it with
McAffee. But ever since I removed Norton, each time I try to open an email in
outlook 2003, I get a message saying, The Add-in "C:\Program
Files\Symantec_Client_Security\Symantec Antivirus..." could not be installed
or loaded. This problem may be resolved using Detect and Repair on the help
menu. I have to click OK button on this message box to open the emails. Is
there any way I can fix this problem?

Thank You
 
I forgot to add that I have tried to DETECT AND REPAIR several times. That
didn't help.

Thanks
 
Close Outlook, find the extend.dat file (in Documents and Settings folder),
delete or rename it, restart Outlook.

Dmitry Streblechenko (MVP)
http://www.dimastr.com/
OutlookSpy - Outlook, CDO
and MAPI Developer Tool
 

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