Hardware problem?

W

William

My PC has a pentium 4 CPU, 80 GB Seagate Barancuda HD, 1012 MB memory and
uses WinXP with SP2 installed and the Mobo is MSI PT880 Neo.
The following sometimes occurs:
When I click on the the defrag or on the my computer icon on my desktop, the
computer crashes with a blue screen which disappears
so quickly that I am unable to read the message. After the blue screen the
computer restarts.
I have no virusses or trojan horse and all of my software is legitimate.
A crash also occurs sometimes when I make a Norton Ghost back up (with a
floppy) from one partition to another.

Since I do not think that this is caused by a software malfunction, it could
be a hardware failure, although the device manager does not
give any clues. Also there is nothing in the event viewer.

Any suggestions?

William
 
P

philo

William said:
My PC has a pentium 4 CPU, 80 GB Seagate Barancuda HD, 1012 MB memory and
uses WinXP with SP2 installed and the Mobo is MSI PT880 Neo.
The following sometimes occurs:
When I click on the the defrag or on the my computer icon on my desktop, the
computer crashes with a blue screen which disappears
so quickly that I am unable to read the message. After the blue screen the
computer restarts.
I have no virusses or trojan horse and all of my software is legitimate.
A crash also occurs sometimes when I make a Norton Ghost back up (with a
floppy) from one partition to another.

Since I do not think that this is caused by a software malfunction, it could
be a hardware failure, although the device manager does not
give any clues. Also there is nothing in the event viewer.

Run a harddrive diagnostic test...
I'm sure Seagate has one on their website.

If your HD checks out OK...
run a RAM test. just google for: memtest86
 
P

Pieter

philo said:
Run a harddrive diagnostic test...
I'm sure Seagate has one on their website.

If your HD checks out OK...
run a RAM test. just google for: memtest86

Thx for info. After running the mem test, it turned out that a memory module
has a problem and needs to be replaced.
 
P

philo

Thx for info. After running the mem test, it turned out that a memory module
has a problem and needs to be replaced.

Glad you got it sorted out that fast...
also glad to hear that at least it was not a HD problem!
 
W

william

Captin said:
You have an 80G drive , is it nearly full? No, only 15%
You have the drive partitioned? How many operating systems? Just WinXP Prof
Do you have Norton Ghost or similar installed on more than one
partition? No


Later

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