Hardware Malfunction Parity Memory Failure

P

Patricia

In the last month or so, my laptop (Sony Vaio VGN-N130G) has, on 3 or 4
occassions, shut off for no apparent reason. Each time a blue screen appears
with some kind of Parity failure error. I also received the message another
time when attempting to shut down. Does anyone know what might be causing
this and how I can prevent it from happening again? Thanks for any
information.
 
R

Randem

Your problem is memory. You can do this to remedy the problem. Take out the
memory chips clean and reseat them. Check to see if the proble still exist.
If it does purchase new memory chips and install. If you have more than one
memory chip you can remove one at a time to check to see in which chip the
error resides.

--
Randem Systems
Your Installation Specialist
The Top Inno Setup Script Generator
http://www.randem.com/innoscript.html
http://www.rndem.com/installerproblems.html
http://www.randem.com/vistainstalls.html
http://www.financialtrainingservices.org
 
P

Paul

Patricia said:
In the last month or so, my laptop (Sony Vaio VGN-N130G) has, on 3 or 4
occassions, shut off for no apparent reason. Each time a blue screen appears
with some kind of Parity failure error. I also received the message another
time when attempting to shut down. Does anyone know what might be causing
this and how I can prevent it from happening again? Thanks for any
information.

There is a program called memtest86+ from memtest.org
you can use. It is available to prepare a blank floppy
to boot with, a bootable CD, or a bootable USB stick
(that works if your computer can boot from such a
thing). I generally use the floppy on my desktop
computers.

Memtest86+ can test all the memory, except for a small
amount reserved for the BIOS. You should let it run for
one or two full passes (takes a couple hours). The program
will run indefinitely if left unattended. Press <esc> to
exit memtest86+ and start a reboot of the computer. The
memtest media should be removed before the reboot begins.

The next level of testing, can be done while in Windows.
It involves a program called Prime95 from mersenne.org .
There is a test, called the Torture Test in there, which
does a math calculation with a known answer. The test
also uses RAM to hold intermediate results.

You can download a useful version of that program from here.
This version is multithreaded, and will exercise all four
cores on a quad processor, for example. If the processor
has only a single core, then one testing thread will be
started.

http://majorgeeks.com/Prime95_d4363.html

To run it, you download and unzip the download. Then
execute the Prime95.exe. A dialog pops up, asking
if you want to "Join GIMPs" ? You answer No, Just Testing.
Next, there is a dialog which allows tuning of the amount
of memory to test. I use "Custom" and if the program
shows 1600MB of memory, I might trim that a tiny bit,
so I can still work on the computer. (Enter 1200MB
in the dialog, instead of the 1600MB value.) If the computer
is going to be left alone to do the testing, then leaving
the default (full amount) of memory would be OK.

The test will make the computer hot. The ventilation on
the laptop should be clean and working well. Don't walk
away from the computer, if you know for a fact that
the cooling isn't working right. The laptop shouldn't be
sitting on a blanket or other kinds of cloth, as that
might block the vents. The laptop should also be plugged
in, for the duration of the test. I run the program for
about 4 hours, and if no errors are reported and all
test threads are still running, that means it "passed".
A test thread will halt, if even one error is detected.

*******

Now, all of that being said, I don't think the error
message you're seeing is from the memory. On this page,
the recommended memory for that computer is "non-ECC",
meaning the main memory is not ECC protected.

http://www.crucial.com/store/listparts.aspx?model=VAIO VGN-N130G/W

The parity message may be a parity on the processor
cache. Record the exact error message the next time
it happens, and repost the question including the
exact text. I suspect it might be processor related,
but it helps to have the message available, to do more
research.

I suggested the above two tests, as part of ascertaining
whether the computer is working well. These tests should
be done on any new computer, whether self-built or
purchased at retail. If the tests are failing, then
the builder or seller should correct the problems.
Never leave a marginal computer problem to fester,
because as sure as not, the machine will fail
a day after the warranty has expired :)

Paul
 
P

Patricia

Thanks for the suggestions Randem and Paul. I received that error last night
and posted immediately after restarting. I'm hoping it doesn't happen again,
but if it does I'll be sure to copy the error message exactly. Hopefully your
suggestions will fix the problem.
 
P

Patricia

Hello again. I shut down my computer earlier, only it didn't turn off.
Instead, I got the same blue screen and parity error. Here is the exact
message:

***Hardware Malfunction
Call your hardware vendor for support
NMI: Parity Check/Memory Parity Error

***The system has halted***

I've yet to try any suggestions offered here, only because I'm not familiar
with laptops and related components and I feel like it is a much too fragile
system to experiment on. If the above message indicates any other useful
information that anyone can share, please do so. I'd like as much information
as possible before taking it in for repair. Thanks again.

I should also mention that I've had no other problems after receiving this
message and my laptop has had no other major issues - hardware or otherwise
(besides the fact that it takes 3 or 4 restarts for my sound to work).
 
T

Tom [Pepper] Willett

"Call your hardware vendor for support"

Did you?

: Hello again. I shut down my computer earlier, only it didn't turn off.
: Instead, I got the same blue screen and parity error. Here is the exact
: message:
:
: ***Hardware Malfunction
: Call your hardware vendor for support
: NMI: Parity Check/Memory Parity Error
:
: ***The system has halted***
:
: I've yet to try any suggestions offered here, only because I'm not
familiar
: with laptops and related components and I feel like it is a much too
fragile
: system to experiment on. If the above message indicates any other useful
: information that anyone can share, please do so. I'd like as much
information
: as possible before taking it in for repair. Thanks again.
:
: I should also mention that I've had no other problems after receiving this
: message and my laptop has had no other major issues - hardware or
otherwise
: (besides the fact that it takes 3 or 4 restarts for my sound to work).
:
: "Patricia" wrote:
:
: > Thanks for the suggestions Randem and Paul. I received that error last
night
: > and posted immediately after restarting. I'm hoping it doesn't happen
again,
: > but if it does I'll be sure to copy the error message exactly. Hopefully
your
: > suggestions will fix the problem.
: >
: > "Paul" wrote:
: >
: > > Patricia wrote:
: > > > In the last month or so, my laptop (Sony Vaio VGN-N130G) has, on 3
or 4
: > > > occassions, shut off for no apparent reason. Each time a blue screen
appears
: > > > with some kind of Parity failure error. I also received the message
another
: > > > time when attempting to shut down. Does anyone know what might be
causing
: > > > this and how I can prevent it from happening again? Thanks for any
: > > > information.
: > >
: > > There is a program called memtest86+ from memtest.org
: > > you can use. It is available to prepare a blank floppy
: > > to boot with, a bootable CD, or a bootable USB stick
: > > (that works if your computer can boot from such a
: > > thing). I generally use the floppy on my desktop
: > > computers.
: > >
: > > Memtest86+ can test all the memory, except for a small
: > > amount reserved for the BIOS. You should let it run for
: > > one or two full passes (takes a couple hours). The program
: > > will run indefinitely if left unattended. Press <esc> to
: > > exit memtest86+ and start a reboot of the computer. The
: > > memtest media should be removed before the reboot begins.
: > >
: > > The next level of testing, can be done while in Windows.
: > > It involves a program called Prime95 from mersenne.org .
: > > There is a test, called the Torture Test in there, which
: > > does a math calculation with a known answer. The test
: > > also uses RAM to hold intermediate results.
: > >
: > > You can download a useful version of that program from here.
: > > This version is multithreaded, and will exercise all four
: > > cores on a quad processor, for example. If the processor
: > > has only a single core, then one testing thread will be
: > > started.
: > >
: > > http://majorgeeks.com/Prime95_d4363.html
: > >
: > > To run it, you download and unzip the download. Then
: > > execute the Prime95.exe. A dialog pops up, asking
: > > if you want to "Join GIMPs" ? You answer No, Just Testing.
: > > Next, there is a dialog which allows tuning of the amount
: > > of memory to test. I use "Custom" and if the program
: > > shows 1600MB of memory, I might trim that a tiny bit,
: > > so I can still work on the computer. (Enter 1200MB
: > > in the dialog, instead of the 1600MB value.) If the computer
: > > is going to be left alone to do the testing, then leaving
: > > the default (full amount) of memory would be OK.
: > >
: > > The test will make the computer hot. The ventilation on
: > > the laptop should be clean and working well. Don't walk
: > > away from the computer, if you know for a fact that
: > > the cooling isn't working right. The laptop shouldn't be
: > > sitting on a blanket or other kinds of cloth, as that
: > > might block the vents. The laptop should also be plugged
: > > in, for the duration of the test. I run the program for
: > > about 4 hours, and if no errors are reported and all
: > > test threads are still running, that means it "passed".
: > > A test thread will halt, if even one error is detected.
: > >
: > > *******
: > >
: > > Now, all of that being said, I don't think the error
: > > message you're seeing is from the memory. On this page,
: > > the recommended memory for that computer is "non-ECC",
: > > meaning the main memory is not ECC protected.
: > >
: > > http://www.crucial.com/store/listparts.aspx?model=VAIO VGN-N130G/W
: > >
: > > The parity message may be a parity on the processor
: > > cache. Record the exact error message the next time
: > > it happens, and repost the question including the
: > > exact text. I suspect it might be processor related,
: > > but it helps to have the message available, to do more
: > > research.
: > >
: > > I suggested the above two tests, as part of ascertaining
: > > whether the computer is working well. These tests should
: > > be done on any new computer, whether self-built or
: > > purchased at retail. If the tests are failing, then
: > > the builder or seller should correct the problems.
: > > Never leave a marginal computer problem to fester,
: > > because as sure as not, the machine will fail
: > > a day after the warranty has expired :)
: > >
: > > Paul
: > >
 
P

plugginaway

Laptops are real temp sensitive.

this is neat program to monitor core and HDD temps.

http://www.almico.com/sfdownload.php

If you use the laptop on your lap, use a board of some kind on yur
legs to keep your body heat away.
and, either on this board, or on any other flat surface, support he
laptop with some kind of feet in the back, like a postit pad; being
sure not to block the air vents on the bottom.

good luck.
 
P

Paul

Patricia said:
Hello again. I shut down my computer earlier, only it didn't turn off.
Instead, I got the same blue screen and parity error. Here is the exact
message:

***Hardware Malfunction
Call your hardware vendor for support
NMI: Parity Check/Memory Parity Error

***The system has halted***

I've yet to try any suggestions offered here, only because I'm not familiar
with laptops and related components and I feel like it is a much too fragile
system to experiment on. If the above message indicates any other useful
information that anyone can share, please do so. I'd like as much information
as possible before taking it in for repair. Thanks again.

I should also mention that I've had no other problems after receiving this
message and my laptop has had no other major issues - hardware or otherwise
(besides the fact that it takes 3 or 4 restarts for my sound to work).

OK, now if you Google that error string "NMI: Parity Check/Memory Parity Error",
what do you notice ? Changing out the memory, never fixes it. You should
run memtest86+ (memtest.org) anyway, as part of thoroughly testing a
computer, but there is no expectation it'll find a problem.

NMI stands for "Non maskable interrupt". It is a high priority interrupt,
similar to the interrupts that hardware cards use, only it cannot be
masked. So it must be serviced.

In this thread, this error is observed only when playing a particular
game. They tested memory and didn't find a problem. One person updated
their BIOS, and the problem stopped.

http://forum.americasarmy.com/viewtopic.php?t=10897&page=2

I suspect the underlying reason will be found to have little to
nothing to do with memory. It is a fault of some other code,
perhaps an attempt to access a non-existent I/O address. Or
some other kind of error condition that is mistakenly being
mapped to that NMI. Something that perhaps a bad driver would
do. Or a bug in the OS. In hardware, one Southbridge datasheet
I looked at, has the ability to map a PCI bus error, into
an NMI.

If it was a desktop system, you might simplify the setup, change
hardware, enable or disable things in the BIOS. A laptop may not
give you all the freedom to do experiments like that, to try to
narrow it down.

At the current time, I'd recommend more Googling with the
"NMI: Parity Check/Memory Parity Error" message, to see more
causes of the problem. Your computer doesn't have ECC, so there
is no mechanism for actual error detection on the system memory,
to be causing the NMI.

Paul
 

Ask a Question

Want to reply to this thread or ask your own question?

You'll need to choose a username for the site, which only take a couple of moments. After that, you can post your question and our members will help you out.

Ask a Question

Top