Hard drive problems

[broerkie]

Hi Everybody !

I have a strange problem that i can't seem to get a solution for

An HP notebook had some virus problems wich were cleaned but now
windows gives me the file association menu each time i try to access
the c: drive.
I have had this problem before with usb flash drives but could allways
select explorer to see waht's on the drive
This time it opens internet explorer & says " Application not found"
when I right click in my computer to select explore drive it gives me
the 'open with' menu again
The system is running xp pro sp2 with norton antivirus 2008

Can anybody help me?

 

[Malke]

Hi Everybody !

I have a strange problem that i can't seem to get a solution for

An HP notebook had some virus problems wich were cleaned but now
windows gives me the file association menu each time i try to access
the c: drive.
I have had this problem before with usb flash drives but could allways
select explorer to see waht's on the drive
This time it opens internet explorer & says " Application not found"
when I right click in my computer to select explore drive it gives me
the 'open with' menu again
The system is running xp pro sp2 with norton antivirus 2008

Can anybody help me?

I don't know why your subject line says "hard drive problems" because
nothing in your post indicates any problems with your hard drive. Rather it
seems as though you are having software problems caused by malware damage.
If you really think there is a physical problem with your hard drive, run a
diagnostic on it. Download the utility from the drive mftr's website or use
Seagate's SeaTools For DOS. If the drive fails any physical tests, replace
it.

Since we don't know what "some virus problems" entailed, all I can do is
assume that the operating system was damaged by the malware. Suggested
triage:

Start by backing up your data.

1. Run the System File Checker to replace damaged system files:
Start>Run>sfc /scannow [enter]

2. If that doesn't work, do a Repair Install:
http://www.michaelstevenstech.com/XPrepairinstall.htm

3. If that doesn't work, return your computer to factory condition by
whatever method HP has for your specific model machine.

Malke