Hard drive problem

P

PSRumbagh

My external USB 2.0 hard drive (H:) is a 250 GB Seagate Free Agent about 22
months old. Windows XP Home SP3 is no longer recognizing it. "Device
Manager" sometimes says that it is working properly, other times that there
is no driver installed. "Properties" shows File system = RAW (used to be
FAT32), used = 0 bytes, free = 0 bytes. For the last several weeks I have
been getting warnings that there are mixed file types on it during boot up.
Several shut downs ago I got warning that a write to H: had failed. Hard
drive "ON" light is on and disk is spinning. USB port is working OK. I
don't have another PC to test hard drive on. Has Seagate had a catastrophic
failure or something else perhaps OS?
 
L

Lem

PSRumbagh said:
My external USB 2.0 hard drive (H:) is a 250 GB Seagate Free Agent about 22
months old. Windows XP Home SP3 is no longer recognizing it. "Device
Manager" sometimes says that it is working properly, other times that there
is no driver installed. "Properties" shows File system = RAW (used to be
FAT32), used = 0 bytes, free = 0 bytes. For the last several weeks I have
been getting warnings that there are mixed file types on it during boot up.
Several shut downs ago I got warning that a write to H: had failed. Hard
drive "ON" light is on and disk is spinning. USB port is working OK. I
don't have another PC to test hard drive on. Has Seagate had a catastrophic
failure or something else perhaps OS?

Could be the USB port (even though you "know" it's OK). Could be the
USB-to-drive electronics in the external case. Could be the power
supply. Or it could be the drive. Get/use the appropriate tool for your
particular drive from Seagate and check out the drive:
http://www.seagate.com/www/en-us/support/downloads/seatools

--
Lem -- MS-MVP

To the moon and back with 2K words of RAM and 36K words of ROM.
http://en.wikipedia.org/wiki/Apollo_Guidance_Computer
http://history.nasa.gov/afj/compessay.htm
 
P

Paul

PSRumbagh said:
My external USB 2.0 hard drive (H:) is a 250 GB Seagate Free Agent about 22
months old. Windows XP Home SP3 is no longer recognizing it. "Device
Manager" sometimes says that it is working properly, other times that there
is no driver installed. "Properties" shows File system = RAW (used to be
FAT32), used = 0 bytes, free = 0 bytes. For the last several weeks I have
been getting warnings that there are mixed file types on it during boot up.
Several shut downs ago I got warning that a write to H: had failed. Hard
drive "ON" light is on and disk is spinning. USB port is working OK. I
don't have another PC to test hard drive on. Has Seagate had a catastrophic
failure or something else perhaps OS?

If it was a problem with the partition table, you could try the
Testdisk program. But for it to work, you need working hardware.
If the disk is failing, such a repair attempt could make things
worse. Downloading the Seagate diagnostic would be the first step.
Testdisk is here.

The first link, shows some of the capabilities in terms of repair.
You don't necessarily have to go through all the steps shown. This
example is intended to demonstrate how the program interface works.

http://www.cgsecurity.org/wiki/TestDisk_Step_By_Step

The download links are here. Unzip to get at the executable.
And remember that you can use <control>-C to quit the program
at any time.

http://www.cgsecurity.org/wiki/TestDisk_Download

I've only used TestDisk, to put back an MBR on my Windows boot
drive, after a Linux install wiped it out. I haven't
tried it on a busted partition. Remember, that it is a
"repair in place" utility, so if something goes wrong,
the results could be less than ideal. Data recovery tools
can also be "scavengers", where they don't write to the
broken disk, and only attempt to copy files to a spare
hard drive. "Repair in place" means not having to provide
another disk for recovery purposes, but it also comes with
a higher risk.

You can also image the drive to another drive first. That would
be my first step before TestDisk, if I was working on the broken drive.
The Linux "dd" command can be used to copy, sector by sector, to
another drive. There is even a port of "dd" for Windows,
but figuring out the proper names to use in the syntax,
is harder than it would be in Linux.

http://www.chrysocome.net/dd

The Linux syntax looks something like this, to copy the entire drive
"hda" to the entire drive "hdb". That would copy the broken partition
table and the partitions themselves, without even looking to see
what kind of file system is present. When I did this, the hdb disk
was bigger than the hda disk. I copied a drive with two Windows
partitions and two Linux partitions, with a single command like this.

dd if=/dev/hda of=/dev/hdb

This would copy partition 1 from one drive to another, with some
caveats.

dd if=/dev/hda1 of=/dev/hdb1

There are all sorts of clever things that can be done with that
command, including trashing your boot disk, if somehow you made
"of=your_bootdisk" by accident. So if using the Windows port of the
program, use "dd --list" first to see how the drives are named.
The Windows port runs from the DOS window. I would then try
TestDisk on the copy of the broken disk, so if something goes
wrong, the original disk is still intact. This is a proposed
example of copying one entire Windows drive, to a larger spare
hard drive for safety.

dd if=\\?\Device\Harddisk0\Partition0 of=\\?\Device\Harddisk1\Partition0

HTH and be careful,

Paul
 
M

Mike Torello

PSRumbagh said:
My external USB 2.0 hard drive (H:) is a 250 GB Seagate Free Agent about 22
months old. Windows XP Home SP3 is no longer recognizing it. "Device
Manager" sometimes says that it is working properly, other times that there
is no driver installed. "Properties" shows File system = RAW (used to be
FAT32), used = 0 bytes, free = 0 bytes. For the last several weeks I have
been getting warnings that there are mixed file types on it during boot up.
Several shut downs ago I got warning that a write to H: had failed. Hard
drive "ON" light is on and disk is spinning. USB port is working OK. I
don't have another PC to test hard drive on. Has Seagate had a catastrophic
failure or something else perhaps OS?

My money is on it being a failing drive. You'd better get everything
off of it that you don't want to lose, and do it fast.
 
M

Mike Hall - MVP

PSRumbagh said:
My external USB 2.0 hard drive (H:) is a 250 GB Seagate Free Agent about
22
months old. Windows XP Home SP3 is no longer recognizing it. "Device
Manager" sometimes says that it is working properly, other times that
there
is no driver installed. "Properties" shows File system = RAW (used to be
FAT32), used = 0 bytes, free = 0 bytes. For the last several weeks I have
been getting warnings that there are mixed file types on it during boot
up.
Several shut downs ago I got warning that a write to H: had failed. Hard
drive "ON" light is on and disk is spinning. USB port is working OK. I
don't have another PC to test hard drive on. Has Seagate had a
catastrophic
failure or something else perhaps OS?


When you drive first started playing up, you should have replaced it almost
immediately.

Take a look through this review. You will need to get something like them,
if not one of them.

Free file recovery programs are ok, and may be worth a try, but the more you
mess with the drive, the harder it will be to extract anything meaningful..

Good luck
 
A

Anthony Buckland

PSRumbagh said:
My external USB 2.0 hard drive (H:) is a 250 GB Seagate Free Agent about
22
months old. Windows XP Home SP3 is no longer recognizing it. "Device
Manager" sometimes says that it is working properly, other times that
there
is no driver installed. "Properties" shows File system = RAW (used to be
FAT32), used = 0 bytes, free = 0 bytes. For the last several weeks I have
been getting warnings that there are mixed file types on it during boot
up.
Several shut downs ago I got warning that a write to H: had failed. Hard
drive "ON" light is on and disk is spinning. USB port is working OK. I
don't have another PC to test hard drive on. Has Seagate had a
catastrophic
failure or something else perhaps OS?

Item _one_: backup your drive onto a (USB) removable
drive.
 
P

PSRumbagh

Correction: File system used to be NTFS before problem. After another boot
up now "Properties" can get file system = NTFS, used = 103 GB, free = 147 GB.
Intermittently can get directory list, mostly not. Properties on any
directory on H: show 0 files, 0 bytes. Getting frequent error message
"Windows - Delayed write failed (on H:). Windows can not complete error check
 
P

PSRumbagh

The problem appears to be a thermal / temperature problem with the 250 GB
Seagate Free Agent drive H: on USB2.0. It reads and writes for about 25
minutes then won't be recognized. After about 1.5 hours cool down (no power
applied and disconnected from USB) it works again for 25 minutes. I have
transferred the important files to a set of CDs. The Compaq Presario
Laptop's USB 2.0 port is OK after 25 minutes.

Any recommendations as to who makes the most RELIABLE large (>100 GB) USB
hard drive that uses external power?
 
G

Galen Somerville

Most USB hard drives have no fan. I tmight pay you to look for a container with fans.

Galen
 
F

Frank Holman

PSRumbagh said:
The problem appears to be a thermal / temperature problem with the 250 GB
Seagate Free Agent drive H: on USB2.0. It reads and writes for about 25
minutes then won't be recognized. After about 1.5 hours cool down (no power
applied and disconnected from USB) it works again for 25 minutes. I have
transferred the important files to a set of CDs. The Compaq Presario
Laptop's USB 2.0 port is OK after 25 minutes.

There's nothing like getting all the pertinent info into the first
post.
 
L

Lil' Dave

If cooling was/is the problem, maybe the hard drive contained within is
still sound?

Almost all external USB hard drive enclosures support greater than 250GB.
You do need to know the type of hard drive (ide/PATA or SATA), AND, the size
3.5" or 2.5" when shopping for a new enclosure. Get one with 2 fans
minimum.

If you end up replacing the 250GB hard drive anyway, bear in mind the hard
drive capacity support of the enclosure is important when shopping for a new
hard drive. You don't want to buy a 500GB hard drive if the enclosure only
supports 250GB.
 

Ask a Question

Want to reply to this thread or ask your own question?

You'll need to choose a username for the site, which only take a couple of moments. After that, you can post your question and our members will help you out.

Ask a Question

Top