Hard drive accessablity

[Guest]

I installed a new 250 GB hard drive last Saturday and Sunday. I installed Windows XP Pro with Service pack 1 on Sunday and have been downloading the updates since. The problem is not with the new drive, which is NTFS partitioned into two drives of almost equal size, showing as C: and D: drives. The problem is with my old hard dirve and Win XP Pro. The old drive shows up in the registry, Device Manager, Disk Manager and the Bios, but not in My Computer/Explorer. I have no way of accessing the data resident on it, which is where most of my files are. I know that it is formatted FAT32 and would have converted to NTFS if I thought that would make a difference and I would not lose any data that I need in doing so. I have checked everyway I can think of to see why it will not let me access the data on this 81 GB drive, which should be showing as drive E. I have a CD-RW (Drive W and a CD-RW/DVD-Rom (Drive z as well that do not show up as such in My Computer/Explorer even though the drivers have been installed. I have not tried using them to write or to see a DVD, because I've been focused on the missing hard drive problem, but I do know both can read CDs

I've tried everything I know to try from past experience and know my husband's Win XP Pro computer has no problem seeing the hard drive when it is installed on his machine nor the old 15GB FAT32 that was in his old machine. I'm at a loss and when I called Microsoft for help, they acted like it was something that they had never seen. I looked through the knowledge base and couldn't find anything. Maybe I missed it in my frustration, but I'm really at my wits end here.

 

[dglock]

how do you have the drives connected on the ide cables?
are the jumpers set correctly?
is the old drive ide?
don

-----Original Message-----
I installed a new 250 GB hard drive last Saturday and

Sunday. I installed Windows XP Pro with Service pack 1 on
Sunday and have been downloading the updates since. The
problem is not with the new drive, which is NTFS
partitioned into two drives of almost equal size, showing
as C: and D: drives. The problem is with my old hard
dirve and Win XP Pro. The old drive shows up in the
registry, Device Manager, Disk Manager and the Bios, but
not in My Computer/Explorer. I have no way of accessing
the data resident on it, which is where most of my files
are. I know that it is formatted FAT32 and would have
converted to NTFS if I thought that would make a
difference and I would not lose any data that I need in
doing so. I have checked everyway I can think of to see
why it will not let me access the data on this 81 GB
drive, which should be showing as drive E. I have a CD-RW
(Drive W and a CD-RW/DVD-Rom (Drive z as well that do
not show up as such in My Computer/Explorer even though
the drivers have been installed. I have not tried using
them to write or to see a DVD, because I've been focused
on the missing hard drive problem, but I do know both can
read CDs.

I've tried everything I know to try from past experience

and know my husband's Win XP Pro computer has no problem
seeing the hard drive when it is installed on his machine
nor the old 15GB FAT32 that was in his old machine. I'm
at a loss and when I called Microsoft for help, they acted
like it was something that they had never seen. I looked
through the knowledge base and couldn't find anything.
Maybe I missed it in my frustration, but I'm really at my
wits end here.

 

[Guest]

Both drives are IDE. I have them connected with the cable that came from Maxtor (the manufactorer of both hard drives) and at first I had the jumpers set as Master on 250 GB and Slave on 81 GB. Right now, they are on cable select which is still showing them in the same configuration according to the bios and the 250GB is still showing as C and D.

 

[JerryMouse]

Both drives are IDE. I have them connected with the cable that came
from Maxtor (the manufactorer of both hard drives) and at first I had
the jumpers set as Master on 250 GB and Slave on 81 GB. Right now,
they are on cable select which is still showing them in the same
configuration according to the bios and the 250GB is still showing as
C and D.

Cable Select depends on part of the cable being twisted. If the cable you're
using is straight-thru, then don't use cable select on the drive.

 

[Guest]

But there was no difference made with cable select verses Master/Slave jumper. So I don't think that is the problem.

 

[Crystal Star]

I'm still having the problem. IT has been suggested that I
disconnect the CD-RW and DVD-ROM/CD-RW then boot and see if
it sees them then......any ideas?

-----Original Message-----
But there was no difference made with cable select verses

Master/Slave jumper. So I don't think that is the problem.

 

[DL]

You say that drive is visible in Disk Manager, but is it assigned a drive
letter?

 

[Guest]

No it is not assigned a drive letter. And it will not let me assign it one.

 

[Guest]

Issue resolved using information found in another thread here......Thread named Second Hard Drive.