Hangs on reboot after xp2

[Guest]

My Notebook is a Presario 727 ca, and purchased in 2001 with xp preinstalled
with 3 recovery cd's, when sp1 came out I dully installed it, and when sp2
came out I installed and no problems came out of it, so I made a cd copy of
the download for use later on. Last night I figured I needed a fresh install.
But I ended up with the same problem some of my friends got after a reinstall
with an sp2 cd they got from Microsoft. On theirs, their p.c. shuts down even
when they press restart. Mine hangs up on restart right after the first
microsft logo screen.
Downloading and installing the latest video card driver from compaq didn't
help...Help!!!!!

 

[Rick \Nutcase\ Rogers]

Hi Andre,

You might want to see if this helps:

Your Windows XP-based computer stops responding if you install or upgrade to
Windows XP Service Pack 2
http://support.microsoft.com/?kbid=893356

--
Best of Luck,

Rick Rogers, aka "Nutcase" - Microsoft MVP

Associate Expert - WindowsXP Expert Zone

Windows help - www.rickrogers.org

 

[Carey Frisch [MVP]]

Contact Microsoft Support: 1-866-234-6020

--
Carey Frisch
Microsoft MVP
Windows - Shell/User
Microsoft Community Newsgroups
news://msnews.microsoft.com/

-------------------------------------------------------------------------------------------

:

| My Notebook is a Presario 727 ca, and purchased in 2001 with xp preinstalled
| with 3 recovery cd's, when sp1 came out I dully installed it, and when sp2
| came out I installed and no problems came out of it, so I made a cd copy of
| the download for use later on. Last night I figured I needed a fresh install.
| But I ended up with the same problem some of my friends got after a reinstall
| with an sp2 cd they got from Microsoft. On theirs, their p.c. shuts down even
| when they press restart. Mine hangs up on restart right after the first
| microsft logo screen.
| Downloading and installing the latest video card driver from compaq didn't
| help...Help!!!!!

 

[Guest]

First, Thanks to everyone who replied. I tried the web site Rick sent me to
and found it didn't quite address my problem and I had already tried a few of
the fixes.
Carey provided me with a most enlightening response.....a phone number to
call..
Wen I called I found out It would cost me $35. U.S. an hour to speak to a
technician.
At that price, with no guaranty, I'll do what some of my friends have been
doing.
select "Turn Off" and restart manualy when the need arrises, and with the
money I save, I'll buy.......???


:

Contact Microsoft Support: 1-866-234-6020


Carey Frisch
Microsoft MVP
Windows - Shell/User
Microsoft Community Newsgroups
news://msnews.microsoft.com/

 

[Guest]

Microsoft will not charge you a penny if you tell the support
person you are having difficulty with SP2.

 

[Guest]

My Notebook is a Presario 727 ca, and purchased in 2001 with xp preinstalled
with 3 recovery cd's, when sp1 came out I dully installed it, and when sp2
came out I installed and no problems came out of it, so I made a cd copy of
the download for use later on. Last night I figured I needed a fresh install.
But I ended up with the same problem some of my friends got after a reinstall
with an sp2 cd they got from Microsoft. On theirs, their p.c. shuts down even
when they press restart. Mine hangs up on restart right after the first
microsft logo screen.
Downloading and installing the latest video card driver from compaq didn't
help...Help!!!!!

 

[Guest]

My Notebook is a Presario 727 ca, and purchased in 2001 with xp preinstalled
with 3 recovery cd's, when sp1 came out I dully installed it, and when sp2
came out I installed and no problems came out of it, so I made a cd copy of
the download for use later on. Last night I figured I needed a fresh install.
But I ended up with the same problem some of my friends got after a reinstall
with an sp2 cd they got from Microsoft. On theirs, their p.c. shuts down even
when they press restart. Mine hangs up on restart right after the first
microsft logo screen.
Downloading and installing the latest video card driver from compaq didn't
help...Help!!!!!