hang at start up

G

Guest

my desktop hangs during start up. the window xp screen comes on and the blue
bar moves back and forth and it stays that way. i have to push the reset
button then i get the dos window. i have selected last known configuration
that worked as well as safe mode. this has been happening more and more. any
ideas what to look for?
 
G

Gerry Cornell

Are you saying that it boots OK in Safe Mode? If yes boot in Safe Mode
and then look in Event Viewer for Event ID 7026 and post a copy.

Please post only complete copies of any Error / Warnings Reports which
appear inthe System and Application logs for the last boot. Please do
not post any Information Reports.

You can access Event Viewer by selecting Start, Control Panel,
Administrative Tools, and Event Viewer. When researching the meaning
of the error, information regarding Event ID, Source and Description
are important.

HOW TO: View and Manage Event Logs in Event Viewer in Windows XP
http://support.microsoft.com/kb/308427/en-us

Part of the Description of the error will include a link, which you
should double click for further information. You can copy using copy
and paste. Often the link will, however, say there is no further
information.
http://go.microsoft.com/fw.link/events.asp
(Please note the hyperlink above is for illustration purposes only)

A tip for posting copies of Error Reports! Run Event Viewer and double
click on the error you want to copy. In the window, which appears is a
button resembling two pages. Click the button and close Event Viewer.
Now start your message (email) and do a paste into the body of the
message. Make sure this is the first paste after exiting from Event
Viewer.

--

Hope this helps.

Gerry
~~~~
FCA
Stourport, England
Enquire, plan and execute
~~~~~~~~~~~~~~~~~~~
 

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