Sylvain said:
Since shortly, my WinXP Pro system systematically hangs at shutdown
while the shutdown dialogue is displaying "Disconnecting" and this on
two different networks with different domains on which I regularly
logon.
Any idea about what the problem could be ?
Something that is running is not exiting gracefully. It doesn't matter
about the domains because whatever is running is on *your* computer and
apparently is running no matter what account you use to log on. Try
running Task Manager to see what is running before you shut down. This
symptom is most often caused by viruses or spyware, so do the normal
troubleshooting for that:
Scan with a current antivirus program (meaning a version not earlier
than 2002 and using updated virus definitions). Also, remove spyware
with Spybot Search & Destroy from
www.safer-networking.org and Ad-aware
from
www.lavasoftusa.com. Be sure to update these programs before
running them. These programs are free, so run them both since they
complement each other. It is best to run antivirus and spyware removal
tools in Safe Mode. You may also want to run CWShredder and HijackThis
from
http://aumha.org/freeware.htm. Although CWShredder is no longer
being updated, it will still clean older variants of the CoolWebSearch
malware. Please read the instructions carefully. Also, make sure
you've visited Windows Update and applied all security patches. Do not
install driver updates from Windows Update. Make sure you are running a
firewall.
Malke
