Grayed-out printing on report (preview and print)

[Gordon Jones]

I have a new user with a Dell Pentium 4, XP, Dell all-in-one 922 printer.
When she previews or prints any report from my program, it shows as though
there were a "greyed-out" option in effect, and the width of the report is
chopped on both sides. She says that other printing (Word, Quicken reports)
does not do this. She is using Access Runtime 2002. Does anyone have any
thoughts on where to look for the source of the problem? Is it a function
that is normally controlled by the printer driver?

 

[Arvin Meyer [MVP]]

The default margins may be wider than your report. Likewise she may not have
the default printer installed in Access. Normally, the runtime should do
this for you, so you might suggest a reinstall.