Graphics card installation problem

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Guest

I have an AMD Athlon 1800 the mother board chip set is VIA KT133/A I have
tried to install new graphics card INN GEforce 64mb.
Have d/l upto date motherboard drivers and have disabled display adapters.
When I boot up I get to the Window XP logo screen it blanks and then the CRT
goes to standby mode are their any other bits I need to disable
Thanks Andrew
 
You don't say who your PC manufacture is, try going to their site (packard
Bell, Dell) or whoever & find the boards drivers from there. You could also
check your BIOS, see if AGP (if that's the interface) is enabled!
 
Andrewllan said:
I have an AMD Athlon 1800 the mother board chip set is VIA KT133/A I
have tried to install new graphics card INN GEforce 64mb.
Have d/l upto date motherboard drivers and have disabled display
adapters. When I boot up I get to the Window XP logo screen it blanks
and then the CRT goes to standby mode are their any other bits I need
to disable Thanks Andrew

Did you uninstall the old drivers first? I'm not sure what you mean by
"have disabled display adapters". What it sounds like is that the
drivers have called for a resolution that your monitor can't handle.
Here's the normal sequence for installing a new video card:

1. Uninstall the old video drivers from Add/Remove Programs.
2. When you get the prompt to restart, say "no" and instead shut down
the machine.
3. Unplug the computer, open it, and install the new hardware.
4. Restart the computer and Windows will find the new hardware. Install
the drivers and restart when prompted.

Did you do the above?

Malke
 
It's Tiny I dont bother with their web site more confusing than anything else
I ever seen
AGP is enabled
 
Andrewllan said:
The graphics are integrated and I am not aware of anything in add or
remove to delete
(snip my answer)

Let's start over, with you being quite clear about what you have done.
Please confirm:

1. You have a motherboard with integrated graphics chip which you were
using.
2. You wanted to install an AGP slot graphics card instead.
3. You went to Add/Remove Programs and looked for the graphics drivers
and uninstalled them (and yes, they should be there but if not, don't
fret)
4. You then shut down your computer and physically installed the new
graphics card. When Windows restarted, it found the card and asked for
the drivers. You followed the instructions that came with the new card
about installing the drivers.

Yes? Then what happened?

Malke
 
AT 4 I installed card and booted machine
The CRT went straight into stanby mode.
I then switched off unistalled card and rebooted.
I then went to web site updated drivers for motherboard
as it said in instructions
I then when to device manger and disabled display adapters
I then switched off and rebooted
It reconised the card but when the screen went blank after Windows logo it
went back to stand by mode!
 
Andrewllan said:
AT 4 I installed card and booted machine
The CRT went straight into stanby mode.
I then switched off unistalled card and rebooted.
I then went to web site updated drivers for motherboard
as it said in instructions
I then when to device manger and disabled display adapters
I then switched off and rebooted
It reconised the card but when the screen went blank after Windows
logo it went back to stand by mode!

It sounds like the drivers are calling a resolution that your monitor
can't handle, such as 1280 x 1024 when your monitor may only be able to
handle 1024 x 768. Go into Safe Mode* and once there, do:

Start>Run msconfig [enter]

Now go to the BOOT.INI tab and put a check in the box next
to /BASEVIDEO. Apply and OK out and when you get the prompt to restart,
do so. Allow the computer to boot into regular mode. The graphics will
be ugly. Go to the Display applet in Control Panel and from the
Settings tab set the resolution to something you know your monitor will
handle. Unless you've got an ancient 15" monitor, 1024 x 768 should be
OK. Don't forget to go back to msconfig and uncheck /BASEVIDEO.

*In case you don't know (I'm not saying this to offend you), to get into
Safe Mode repeatedly tap the F8 key as the computer is starting up.
This will get you to the menu where you can choose Safe Mode.

Malke
 
Restart and press F8 to get to a boot menu then boot into VGA Mode and
change to resolution to a lower value. either your Video card or your
monitor is not able to display the resolution you have set it to.
 
Typically, when adding a new video card to a windows 9X/NT/Win2k/XP
computer,include a few things.

1. Uninstall any video card menu related software for the current video
adapter. Diamond and ATI normally have these.

2. Switch to the default VGA/PCI adapter in windows. You don't have to
remove the current driver. You can if you want to, but not needed.

3. Disable the onboard video if on the motherboard via the bios. Remove
the card from the system if its a card.

4. Install the new card. In the bios settings, select AGP first if AGP.
Select PCI first, if its PCI. If not found the first time, the PC will seek
on the alternate bus. Connect and power on the monitor.

5. Boot into windows.

6. Install the driver software. This installation may also install video
card related menu software. Or, may reference a single "inf" file for a
driver.

7. Reboot.

If the installation is botched, you may have to remove it in safe mode. Or
do a restore, and try again starting with your old video installation and
video enabled.
 
Thanks for that I followed yourexcellent instructions but cannot get a high
resolution for monitor when I try to change from 640 x 480 to anything
higher it goes into stanby mode again
Thanks Andrewllan

Malke said:
Andrewllan said:
AT 4 I installed card and booted machine
The CRT went straight into stanby mode.
I then switched off unistalled card and rebooted.
I then went to web site updated drivers for motherboard
as it said in instructions
I then when to device manger and disabled display adapters
I then switched off and rebooted
It reconised the card but when the screen went blank after Windows
logo it went back to stand by mode!

It sounds like the drivers are calling a resolution that your monitor
can't handle, such as 1280 x 1024 when your monitor may only be able to
handle 1024 x 768. Go into Safe Mode* and once there, do:

Start>Run msconfig [enter]

Now go to the BOOT.INI tab and put a check in the box next
to /BASEVIDEO. Apply and OK out and when you get the prompt to restart,
do so. Allow the computer to boot into regular mode. The graphics will
be ugly. Go to the Display applet in Control Panel and from the
Settings tab set the resolution to something you know your monitor will
handle. Unless you've got an ancient 15" monitor, 1024 x 768 should be
OK. Don't forget to go back to msconfig and uncheck /BASEVIDEO.

*In case you don't know (I'm not saying this to offend you), to get into
Safe Mode repeatedly tap the F8 key as the computer is starting up.
This will get you to the menu where you can choose Safe Mode.

Malke
--
Elephant Boy Computers
www.elephantboycomputers.com
"Don't Panic!"
MS-MVP Windows - Shell/User
 
Thanks very much Malke you help was very welcome I've got every thing running
great . Thanks Again
Andrewllan

Malke said:
Andrewllan said:
AT 4 I installed card and booted machine
The CRT went straight into stanby mode.
I then switched off unistalled card and rebooted.
I then went to web site updated drivers for motherboard
as it said in instructions
I then when to device manger and disabled display adapters
I then switched off and rebooted
It reconised the card but when the screen went blank after Windows
logo it went back to stand by mode!

It sounds like the drivers are calling a resolution that your monitor
can't handle, such as 1280 x 1024 when your monitor may only be able to
handle 1024 x 768. Go into Safe Mode* and once there, do:

Start>Run msconfig [enter]

Now go to the BOOT.INI tab and put a check in the box next
to /BASEVIDEO. Apply and OK out and when you get the prompt to restart,
do so. Allow the computer to boot into regular mode. The graphics will
be ugly. Go to the Display applet in Control Panel and from the
Settings tab set the resolution to something you know your monitor will
handle. Unless you've got an ancient 15" monitor, 1024 x 768 should be
OK. Don't forget to go back to msconfig and uncheck /BASEVIDEO.

*In case you don't know (I'm not saying this to offend you), to get into
Safe Mode repeatedly tap the F8 key as the computer is starting up.
This will get you to the menu where you can choose Safe Mode.

Malke
--
Elephant Boy Computers
www.elephantboycomputers.com
"Don't Panic!"
MS-MVP Windows - Shell/User
 
Andrewllan said:
Thanks very much Malke you help was very welcome I've got every thing
running great . Thanks Again
Andrewllan

Really? That's wonderful! Thanks for taking the time to let me know.

Malke
 

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