Gigabit Ethernet Help

[Diaboyos]

My new P4PE board has gigabit ethernet onboard but I can't get it to
work. Thinking my connection just may have been down I installed a PCI
expansion 10/100 card. The connection works fine through the card but not
through the onboard ethernet port. I have yet to receive help from ASUS and
hope someone here may have had the same problem.

 

[Diaboyos]

My new P4PE board has gigabit ethernet onboard but I can't get it to
work. Thinking my connection just may have been down I installed a PCI
expansion 10/100 card. The connection works fine through the card but not
through the onboard ethernet port. I have yet to receive help from ASUS and
hope someone here may have had the same problem.

I'm reading here in the manual it says to go under Device Manager,
choose the onboard controller and update the drivers from the disc included
but it does not show in my Device Manager. The only one showing is the
add-on PCI 10/100 card.

 

[The Black Wibble]

and hope someone here may have had the same problem.
I'm reading here in the manual it says to go under Device Manager,
choose the onboard controller and update the drivers from the disc included
but it does not show in my Device Manager. The only one showing is the
add-on PCI 10/100 card.

Assuming you have installed the chipset drivers for the motherboard, look under a category called "Other
Devices" or "Unknown Devices" in Device Manager.

Tony.

--
3GHz P4 (HT enabled)
Asus P4C800-E Deluxe
PDC20378 IDE/SATA controller
ADI AD1985 audio
MSI FX5900U-VTD256 (BIOS 4.35.20.22.0)
2x 512MB Kingston PC3500
2x 36.7 SATA WD Raptors
52/32/52 LiteOn CD-Writer
16x Pioneer DVD-120S
Enermax 550W PSU
Windows XP Pro & Linux Fedora
PC-70 Lian Li case w/ side window
Hitachi 174SXW B 17" LCD

To email me, replace org.nz with net.nz

 

[Centurion]

I'm reading here in the manual it says to go under Device Manager,
choose the onboard controller and update the drivers from the disc
included
but it does not show in my Device Manager. The only one showing is the
add-on PCI 10/100 card.

A shot in the dark: is the onboard ethernet controller enabled in the BIOS?
If not, then Windows wont "see" it. If it's enabled in the BIOS but
Windows isn't detecting it, then I can't help - I use a real OS

James

 

[Diaboyos]

Assuming you have installed the chipset drivers for the motherboard, look under a category called "Other
Devices" or "Unknown Devices" in Device Manager.

Tony.

--
3GHz P4 (HT enabled)
Asus P4C800-E Deluxe
PDC20378 IDE/SATA controller
ADI AD1985 audio
MSI FX5900U-VTD256 (BIOS 4.35.20.22.0)
2x 512MB Kingston PC3500
2x 36.7 SATA WD Raptors
52/32/52 LiteOn CD-Writer
16x Pioneer DVD-120S
Enermax 550W PSU
Windows XP Pro & Linux Fedora
PC-70 Lian Li case w/ side window
Hitachi 174SXW B 17" LCD

To email me, replace org.nz with net.nz

I found the onboard card under Other Devices and installed the
drivers for it. The lights on it work but still no connection. What else
could be stopping it? Thanks for the help so far!

 

[Diaboyos]

A shot in the dark: is the onboard ethernet controller enabled in the BIOS?
If not, then Windows wont "see" it. If it's enabled in the BIOS but
Windows isn't detecting it, then I can't help - I use a real OS

I hear ya! It's enabled in BIOS, appears in Device Manager without
conflicts and has all the most updated drivers installed and still no good!
I'm still waiting on ASUS tech to respond and will let you all know what
they say. Thanks for the replies.

 

[Diaboyos]

A shot in the dark: is the onboard ethernet controller enabled in the BIOS?
If not, then Windows wont "see" it. If it's enabled in the BIOS but
Windows isn't detecting it, then I can't help - I use a real OS

I hear ya! It's enabled in BIOS and shows in Device Manager without
conflict and with the newest drivers. Still waiting on ASUS tech to
respond. Will let you know what they say, who knows may just be a bad
board! Ya right. Thanks for all the replies.

 

[daytripper]

I hear ya! It's enabled in BIOS and shows in Device Manager without
conflict and with the newest drivers. Still waiting on ASUS tech to
respond. Will let you know what they say, who knows may just be a bad
board! Ya right. Thanks for all the replies.

While you're waiting, you could go into the driver widget for the gigabit
adapter, disable auto negotiation and force the nic to 100mbit full duplex and
see what happens...

/daytripper

 

[Diaboyos]

While you're waiting, you could go into the driver widget for the gigabit
adapter, disable auto negotiation and force the nic to 100mbit full duplex and
see what happens...

I forced it to 100mbit full and still nothing. I discovered something
though. The computer responds to whether or not a cable is connected
through the onboard port by way of a message stating that a cable has been
disconnected so at least I know it recognizes it.

 

[Rob]

I forced it to 100mbit full and still nothing. I discovered something
though. The computer responds to whether or not a cable is connected
through the onboard port by way of a message stating that a cable has been
disconnected so at least I know it recognizes it.

I have a different board from yours but it sounds like a similar problem
I had. Take a look and see, in device manager, if there is a place on
the adapter's driver tabs to input a "Network (MAC) Address". I had to
type a 12 digit address in to get my onboard NIC to work. Just a shot.

Rob

 

[Silvertip]

My friend and I both bought the P4Pe around the same time. While I have had
no problems with my connection, he had the same problem as Diaboyos. He
solved it by installing a brand new cable. Seems the one he had just didn't
like the on board connector. HTH
Silvertip

 

[Diaboyos]

I forced it to 100mbit full and still nothing. I discovered
something

I have a different board from yours but it sounds like a similar problem
I had. Take a look and see, in device manager, if there is a place on
the adapter's driver tabs to input a "Network (MAC) Address". I had to
type a 12 digit address in to get my onboard NIC to work. Just a shot.

Attached is a copy of my network connections as System Information
reports it. It shows a MAC address for both, but no IP for the onboard
controller. Sounds stupid but do you have to specify in Window$ which
connection to use? It may be looking at the external card even though I
have the cable plugged in the onboard?

 

[Diaboyos]

My friend and I both bought the P4Pe around the same time. While I have had
no problems with my connection, he had the same problem as Diaboyos. He
solved it by installing a brand new cable. Seems the one he had just didn't
like the on board connector. HTH
Silvertip

Anything's worth a shot at least once. You have any experience with
ASUS tech? I've been waiting 5 days now for a response and nothing...

 

[justme]

I forced it to 100mbit full and still nothing. I discovered something
though. The computer responds to whether or not a cable is connected
through the onboard port by way of a message stating that a cable has been
disconnected so at least I know it recognizes it.

Are you running W2K or XP? If you are, look in your
system and application event logs and see if there are
any events associated with EL2000 (the LAN driver).

My onboard LAN works but it takes several minutes
after boot to be recognized. I finally just bought
a cheap NIC.

Ed

(sorry - I no longer put my email in USENET posts)

 

[JustMe]

Are you running W2K or XP? If you are, look in your
system and application event logs and see if there are
any events associated with EL2000 (the LAN driver).

My onboard LAN works but it takes several minutes
after boot to be recognized. I finally just bought
a cheap NIC.

Ed

(sorry - I no longer put my email in USENET posts)

Quick followup - I just saw the your board uses as different
onboard LAN from my P4P800. So you won't see EL2000. Still,
check the event log anyway. There still may be something
there.

Ed
Ed

 

[The Black Wibble]

Attached is a copy of my network connections as System Information
reports it. It shows a MAC address for both, but no IP for the onboard
controller. Sounds stupid but do you have to specify in Window$ which
connection to use? It may be looking at the external card even though I
have the cable plugged in the onboard?

Let me get this clear. Your computer has both a PCI ethernet card and onboard ethernet. The onboard ethernet
is connected to another machine and it is this connection that is not working.

My machine has an onboard ethernet device which is connected to another machine, so I'll use it as an example.

I have given the onboard device the IP address 192.168.01 and the netmask 255.255.255.0 All other fields in
Network Connections -> {Name of LAN device} -> Local Area Connection Properties -> Internet Protocol
(TCIP/IP) -> Internet Protocol (TCP/IP) Properties are left alone. I have assigned the ethernet device on the
remote machine the IP address 192.168.0.2, the netmask 255.255.255.0, and the gateway address 192.168.0.1, all
other fields are left alone.

That's all it takes to get both machines to 'know' about each other. You can ping the remote machine's IP
address to verify the connection is active. From there you can create shared folders, and access them from
the remote machine via My Network Places.

Tony.

--
3GHz P4 (HT enabled)
Asus P4C800-E Deluxe
PDC20378 IDE/SATA controller
ADI AD1985 audio
MSI FX5900U-VTD256 (BIOS 4.35.20.22.0)
2x 512MB Kingston PC3500
2x 36.7 SATA WD Raptors
52/32/52 LiteOn CD-Writer
16x Pioneer DVD-120S
Enermax 550W PSU
Windows XP Pro & Linux Fedora
PC-70 Lian Li case w/ side window
Hitachi 174SXW B 17" LCD

To email me, replace org.nz with net.nz

 

[The Black Wibble]

Ah, yes... make sure any firewall you're using is not blocking communications between computers.

Tony.

--
3GHz P4 (HT enabled)
Asus P4C800-E Deluxe
PDC20378 IDE/SATA controller
ADI AD1985 audio
MSI FX5900U-VTD256 (BIOS 4.35.20.22.0)
2x 512MB Kingston PC3500
2x 36.7 SATA WD Raptors
52/32/52 LiteOn CD-Writer
16x Pioneer DVD-120S
Enermax 550W PSU
Windows XP Pro & Linux Fedora
PC-70 Lian Li case w/ side window
Hitachi 174SXW B 17" LCD

To email me, replace org.nz with net.nz

 

[Diaboyos]

Let me get this clear. Your computer has both a PCI ethernet card and

onboard ethernet. The onboard ethernet

is connected to another machine and it is this connection that is not working.

No, well yes now, but it came with onboard ethernet. I put in the
PCI card because the onboard isn't working. I am not connected to another
computer yet. I have 2 more I will eventually network but for now I'm
trying to use the onboard for my cable connection only. Is there a way to
manually type in the information missing in the System Information that may
make it work?
Still no contact from ASUS tech help. I've sent three letters so
far and waited over a week. Thank you all for responding! Maybe it
actually is hardware failure ;-)

 

[Diaboyos]

Are you running W2K or XP? If you are, look in yourHmm I checked it out and I got a lot of warnings with
PlugPlayManager and errors with DHCP. So that could explain alot right
there but I'm still no closer to a conclusion! Window$ XP Pro SP1 BTW.

 

[The Black Wibble]

onboard ethernet. The onboard ethernet
No, well yes now, but it came with onboard ethernet. I put in the
PCI card because the onboard isn't working. I am not connected to another
computer yet. I have 2 more I will eventually network but for now I'm
trying to use the onboard for my cable connection only. Is there a way to
manually type in the information missing in the System Information that may
make it work?
Still no contact from ASUS tech help. I've sent three letters so
far and waited over a week. Thank you all for responding! Maybe it
actually is hardware failure ;-)

Ha! I sent a query to Asus about a month ago still haven't heard back from them. Don't keep your hopes up of
ever getting a reply.

If System Information is not displaying an IP address for the onboard ethernet device, it is because you never
configured it with one, or, perhaps Windows is configured to "Obtain an IP address automatically" for the
device. Go to Network Connections, right click on the icon which represents your cable connection and select
properties, scroll down the list and double click on "Internet Protocol (TCIP/IP)". Tick "Use the following IP
Address", and plug in the requisite information. That information will show up in System Information.

This cable connection is your internet connection? Either your ISP dynamically assigns your machine an IP
address, in which case Windows ~should~ be set to "Obtain an IP address automatically", or, you have a fixed
IP address. If the latter, you need to get the following info from your ISP, and plug in those values.

1) an IP address
2) a netmask (which will most likely be 255.255.255.0)
3) a gateway address
4) a primary DNS address, and usually a secondary DNS address, too.

Tony.

--
3GHz P4 (HT enabled)
Asus P4C800-E Deluxe
PDC20378 IDE/SATA controller
ADI AD1985 audio
MSI FX5900U-VTD256 (BIOS 4.35.20.22.0)
2x 512MB Kingston PC3500
2x 36.7 SATA WD Raptors
52/32/52 LiteOn CD-Writer
16x Pioneer DVD-120S
Enermax 550W PSU
Windows XP Pro & Linux Fedora
PC-70 Lian Li case w/ side window
Hitachi 174SXW B 17" LCD

To email me, replace org.nz with net.nz