SusanV said:Thanks for responding, however I need more info about what to look for in
the Task Manager...or should I just cough up the $$ for Microsoft
Technical Help?
SusanV said:It's a month old computer! The sound card ought to be adequate? The
sounds show up when I first turn it on to my desktop and when I'm on my
email server
page. And once in awhile on other Web pages. There's no pattern to the
time
in between occurrences. It's the same 4 sounds each time they do show up.
Thanks, however, for responding.
Bob said:McAfee is known to cause many problems. Sometimes they don’t show up
immediately.
Replace McAfee with the free AVG http://free.grisoft.com/ or Avast
http://www.avast.com/eng/avast_4_home.html, and Windows Firewall and
Windows Defender. Disabling McAfee is not enough. You need to completely
uninstall it.
McAfee Consumer Product Removal Tool
http://www.softpedia.com/get/Tweak/Uninstallers/McAfee-Consumer-Product-Removal-Tool.shtml
-------
*Report back, please*
[When responding to posts, please include the post(s) you are replying to
so that others may learn and benefit from the issue]
[How to ask a question]
http://support.microsoft.com/kb/555375
http://dts-l.net/goodpost.htm
http://oakroadsystems.com/genl/unice.htm
SusanV said:Thank you for this detailed answer. Sorry if I sounded cranky, but I
thought
I had
said in my original request for help that it was a new Dell. I called
Dell
Tech. Serv.
and all they could suggest was to reset Internet Explorer, which I did,
because it may be a piece of the original Web page's video that got
lodged in
the sound card, not unlike malware. This did not correct the problem. I
have run McAfee full scan
twice and Spybot full scan twice and the weird sounds are still there. I
opened
the Task Manager to look for a program that might be the issue, but I
couldn't
offhand ID anything. I will try your suggestions, including going to the
site you
recommended, and see if that works. I'll get back to you with the
results.
Thank
you again for your time and trouble.
If it turns out to be a hardware problem, then I have the Dell coverage
to
fix it...they
won't fix software without my forking over $$$.
Susan
Bob said:McAfee is known to cause many problems. Sometimes they don’t show up
immediately.
Replace McAfee with the free AVG http://free.grisoft.com/ or Avast
http://www.avast.com/eng/avast_4_home.html, and Windows Firewall and
Windows Defender. Disabling McAfee is not enough. You need to completely
uninstall it.
McAfee Consumer Product Removal Tool
http://www.softpedia.com/get/Tweak/Uninstallers/McAfee-Consumer-Product-Removal-Tool.shtml
-------
*Report back, please*
[When responding to posts, please include the post(s) you are replying to
so that others may learn and benefit from the issue]
[How to ask a question]
http://support.microsoft.com/kb/555375
http://dts-l.net/goodpost.htm
http://oakroadsystems.com/genl/unice.htm
SusanV said:Thank you for this detailed answer. Sorry if I sounded cranky, but I
thought
I had
said in my original request for help that it was a new Dell. I called
Dell
Tech. Serv.
and all they could suggest was to reset Internet Explorer, which I did,
because it may be a piece of the original Web page's video that got
lodged in
the sound card, not unlike malware. This did not correct the problem. I
have run McAfee full scan
twice and Spybot full scan twice and the weird sounds are still there. I
opened
the Task Manager to look for a program that might be the issue, but I
couldn't
offhand ID anything. I will try your suggestions, including going to the
site you
recommended, and see if that works. I'll get back to you with the
results.
Thank
you again for your time and trouble.
If it turns out to be a hardware problem, then I have the Dell coverage
to
fix it...they
won't fix software without my forking over $$$.
Susan
Peter said:The ghost sounds are more likely interference.
--
Peter
Toronto, Canada
XP Pro SP2 x 2/Vista Ultimate SP1
Triple Boot
Bob said:McAfee is known to cause many problems. Sometimes they don’t show up
immediately.
Replace McAfee with the free AVG http://free.grisoft.com/ or Avast
http://www.avast.com/eng/avast_4_home.html, and Windows Firewall and
Windows Defender. Disabling McAfee is not enough. You need to completely
uninstall it.
McAfee Consumer Product Removal Tool
http://www.softpedia.com/get/Tweak/Uninstallers/McAfee-Consumer-Product-Removal-Tool.shtml
-------
*Report back, please*
[When responding to posts, please include the post(s) you are replying to
so that others may learn and benefit from the issue]
[How to ask a question]
http://support.microsoft.com/kb/555375
http://dts-l.net/goodpost.htm
http://oakroadsystems.com/genl/unice.htm
SusanV said:Thank you for this detailed answer. Sorry if I sounded cranky, but I
thought
I had
said in my original request for help that it was a new Dell. I called
Dell
Tech. Serv.
and all they could suggest was to reset Internet Explorer, which I did,
because it may be a piece of the original Web page's video that got
lodged in
the sound card, not unlike malware. This did not correct the problem.
I
have run McAfee full scan
twice and Spybot full scan twice and the weird sounds are still there.
I
opened
the Task Manager to look for a program that might be the issue, but I
couldn't
offhand ID anything. I will try your suggestions, including going to
the
site you
recommended, and see if that works. I'll get back to you with the
results.
Thank
you again for your time and trouble.
If it turns out to be a hardware problem, then I have the Dell coverage
to
fix it...they
won't fix software without my forking over $$$.
Susan
:
SusanV wrote:
It's a month old computer! The sound card ought to be adequate? The
sounds show up when I first turn it on to my desktop and when I'm on
my
email server
page. And once in awhile on other Web pages. There's no pattern to
the
time
in between occurrences. It's the same 4 sounds each time they do
show up.
Thanks, however, for responding.
Getting cross with me about your computer problems is not productive at
all.
Your first post was extremely lacking in details. This is what you
said:
"I have extraneous sounds left over from viewing a Web page video."
I'm not a mind reader and you've given me nothing with which to make a
long-distance sight-unseen diagnosis. Now you come back and say the
problem
occurs frequently and in different situations on a new computer. The
issue
could be caused by software (legitimate or otherwise*) or hardware.
There
is no way for me to guess.
*I have no idea whether your scanning for malware was adequate, whether
you
found anything since all you said was:
"I have done all the anti-virus/Spybot/reset Internet Explorer tricks
that I
can think of."
So here are some additional troubleshooting suggestions:
1. Make sure the computer is truly virus/malware-free. Look at the prep
work
and procedures listed at this link and see if you were that thorough.
If
you weren't, you should redo the scanning. If you were and are sure the
machine is really 100% clean, move onto something else.
http://www.elephantboycomputers.com/page2.html#Removing_Malware
2. Since it is the same four sounds, try and isolate them by seeing
what
they are associated with. Look in the Sounds Control Panel applet.
Possibly
you have some program(s) running in the background causing this.
3. Look in Event Viewer (Start Orb>Search Box>type: eventvwr.msc) for
clues.
4. Ask yourself The First Question of Troubleshooting: what changed
between
the time things worked and the time they didn't? If you can associate
the
onset of the issue with something you installed, uninstall whatever it
was
and see if that solves things.
5. You can boot with a Linux live CD like Knoppix and see if the sound
is
wonky there. If it is, you know for sure this is a hardware issue.
If you can't figure it out, either contact the laptop mftr.'s tech
support
or take the laptop to a local computer professional who will know what
to
look for.
Malke
--
MS-MVP
Elephant Boy Computers
www.elephantboycomputers.com
Don't Panic!
Colin Barnhorst said:That could easily be. I had that for a while a few years ago when I had a
new neighbor that was a radio ham operator. I don't know what would cause
it in the OP's case, but it is a good thought.
Peter said:The ghost sounds are more likely interference.
--
Peter
Toronto, Canada
XP Pro SP2 x 2/Vista Ultimate SP1
Triple Boot
Bob said:McAfee is known to cause many problems. Sometimes they don’t show up
immediately.
Replace McAfee with the free AVG http://free.grisoft.com/ or Avast
http://www.avast.com/eng/avast_4_home.html, and Windows Firewall and
Windows Defender. Disabling McAfee is not enough. You need to completely
uninstall it.
McAfee Consumer Product Removal Tool
http://www.softpedia.com/get/Tweak/Uninstallers/McAfee-Consumer-Product-Removal-Tool.shtml
-------
*Report back, please*
[When responding to posts, please include the post(s) you are replying
to so that others may learn and benefit from the issue]
[How to ask a question]
http://support.microsoft.com/kb/555375
http://dts-l.net/goodpost.htm
http://oakroadsystems.com/genl/unice.htm
Thank you for this detailed answer. Sorry if I sounded cranky, but I
thought
I had
said in my original request for help that it was a new Dell. I called
Dell
Tech. Serv.
and all they could suggest was to reset Internet Explorer, which I did,
because it may be a piece of the original Web page's video that got
lodged in
the sound card, not unlike malware. This did not correct the problem.
I
have run McAfee full scan
twice and Spybot full scan twice and the weird sounds are still there.
I
opened
the Task Manager to look for a program that might be the issue, but I
couldn't
offhand ID anything. I will try your suggestions, including going to
the
site you
recommended, and see if that works. I'll get back to you with the
results.
Thank
you again for your time and trouble.
If it turns out to be a hardware problem, then I have the Dell coverage
to
fix it...they
won't fix software without my forking over $$$.
Susan
:
SusanV wrote:
It's a month old computer! The sound card ought to be adequate?
The
sounds show up when I first turn it on to my desktop and when I'm on
my
email server
page. And once in awhile on other Web pages. There's no pattern to
the
time
in between occurrences. It's the same 4 sounds each time they do
show up.
Thanks, however, for responding.
Getting cross with me about your computer problems is not productive
at all.
Your first post was extremely lacking in details. This is what you
said:
"I have extraneous sounds left over from viewing a Web page video."
I'm not a mind reader and you've given me nothing with which to make a
long-distance sight-unseen diagnosis. Now you come back and say the
problem
occurs frequently and in different situations on a new computer. The
issue
could be caused by software (legitimate or otherwise*) or hardware.
There
is no way for me to guess.
*I have no idea whether your scanning for malware was adequate,
whether you
found anything since all you said was:
"I have done all the anti-virus/Spybot/reset Internet Explorer tricks
that I
can think of."
So here are some additional troubleshooting suggestions:
1. Make sure the computer is truly virus/malware-free. Look at the
prep work
and procedures listed at this link and see if you were that thorough.
If
you weren't, you should redo the scanning. If you were and are sure
the
machine is really 100% clean, move onto something else.
http://www.elephantboycomputers.com/page2.html#Removing_Malware
2. Since it is the same four sounds, try and isolate them by seeing
what
they are associated with. Look in the Sounds Control Panel applet.
Possibly
you have some program(s) running in the background causing this.
3. Look in Event Viewer (Start Orb>Search Box>type: eventvwr.msc) for
clues.
4. Ask yourself The First Question of Troubleshooting: what changed
between
the time things worked and the time they didn't? If you can associate
the
onset of the issue with something you installed, uninstall whatever it
was
and see if that solves things.
5. You can boot with a Linux live CD like Knoppix and see if the sound
is
wonky there. If it is, you know for sure this is a hardware issue.
If you can't figure it out, either contact the laptop mftr.'s tech
support
or take the laptop to a local computer professional who will know what
to
look for.
Malke
--
MS-MVP
Elephant Boy Computers
www.elephantboycomputers.com
Don't Panic!
Peter said:My speakers make strange sounds if my cellphone comes within 2 feet of
them.
--
Peter
Toronto, Canada
XP Pro SP2 x 2/Vista Ultimate SP1
Triple Boot
Colin Barnhorst said:That could easily be. I had that for a while a few years ago when I had
a new neighbor that was a radio ham operator. I don't know what would
cause it in the OP's case, but it is a good thought.
Peter said:The ghost sounds are more likely interference.
--
Peter
Toronto, Canada
XP Pro SP2 x 2/Vista Ultimate SP1
Triple Boot
McAfee is known to cause many problems. Sometimes they don’t show up
immediately.
Replace McAfee with the free AVG http://free.grisoft.com/ or Avast
http://www.avast.com/eng/avast_4_home.html, and Windows Firewall and
Windows Defender. Disabling McAfee is not enough. You need to
completely uninstall it.
McAfee Consumer Product Removal Tool
http://www.softpedia.com/get/Tweak/Uninstallers/McAfee-Consumer-Product-Removal-Tool.shtml
-------
*Report back, please*
[When responding to posts, please include the post(s) you are replying
to so that others may learn and benefit from the issue]
[How to ask a question]
http://support.microsoft.com/kb/555375
http://dts-l.net/goodpost.htm
http://oakroadsystems.com/genl/unice.htm
Thank you for this detailed answer. Sorry if I sounded cranky, but I
thought
I had
said in my original request for help that it was a new Dell. I called
Dell
Tech. Serv.
and all they could suggest was to reset Internet Explorer, which I
did,
because it may be a piece of the original Web page's video that got
lodged in
the sound card, not unlike malware. This did not correct the problem.
I
have run McAfee full scan
twice and Spybot full scan twice and the weird sounds are still there.
I
opened
the Task Manager to look for a program that might be the issue, but I
couldn't
offhand ID anything. I will try your suggestions, including going to
the
site you
recommended, and see if that works. I'll get back to you with the
results.
Thank
you again for your time and trouble.
If it turns out to be a hardware problem, then I have the Dell
coverage to
fix it...they
won't fix software without my forking over $$$.
Susan
:
SusanV wrote:
It's a month old computer! The sound card ought to be adequate?
The
sounds show up when I first turn it on to my desktop and when I'm
on my
email server
page. And once in awhile on other Web pages. There's no pattern
to the
time
in between occurrences. It's the same 4 sounds each time they do
show up.
Thanks, however, for responding.
Getting cross with me about your computer problems is not productive
at all.
Your first post was extremely lacking in details. This is what you
said:
"I have extraneous sounds left over from viewing a Web page video."
I'm not a mind reader and you've given me nothing with which to make
a
long-distance sight-unseen diagnosis. Now you come back and say the
problem
occurs frequently and in different situations on a new computer. The
issue
could be caused by software (legitimate or otherwise*) or hardware.
There
is no way for me to guess.
*I have no idea whether your scanning for malware was adequate,
whether you
found anything since all you said was:
"I have done all the anti-virus/Spybot/reset Internet Explorer tricks
that I
can think of."
So here are some additional troubleshooting suggestions:
1. Make sure the computer is truly virus/malware-free. Look at the
prep work
and procedures listed at this link and see if you were that thorough.
If
you weren't, you should redo the scanning. If you were and are sure
the
machine is really 100% clean, move onto something else.
http://www.elephantboycomputers.com/page2.html#Removing_Malware
2. Since it is the same four sounds, try and isolate them by seeing
what
they are associated with. Look in the Sounds Control Panel applet.
Possibly
you have some program(s) running in the background causing this.
3. Look in Event Viewer (Start Orb>Search Box>type: eventvwr.msc) for
clues.
4. Ask yourself The First Question of Troubleshooting: what changed
between
the time things worked and the time they didn't? If you can associate
the
onset of the issue with something you installed, uninstall whatever
it was
and see if that solves things.
5. You can boot with a Linux live CD like Knoppix and see if the
sound is
wonky there. If it is, you know for sure this is a hardware issue.
If you can't figure it out, either contact the laptop mftr.'s tech
support
or take the laptop to a local computer professional who will know
what to
look for.
Malke
--
MS-MVP
Elephant Boy Computers
www.elephantboycomputers.com
Don't Panic!
Bob F. said:It's messages from you cell phone interfering with your computer. Your
cell phone communicates with the cell site occasionally for background
registration and maintenance. You are talking about multiple fast beeps,
sounds a little like Morse code, right. Don't worry about it, just keep
you cell phone away from your computer if you don't want to hear it. You
also hear it on TV network broadcast shows when one of the announcers
accidentally leave one on near the wireless mics.
--
Regards, BobF.
Peter said:My speakers make strange sounds if my cellphone comes within 2 feet of
them.
--
Peter
Toronto, Canada
XP Pro SP2 x 2/Vista Ultimate SP1
Triple Boot
Colin Barnhorst said:That could easily be. I had that for a while a few years ago when I had
a new neighbor that was a radio ham operator. I don't know what would
cause it in the OP's case, but it is a good thought.
The ghost sounds are more likely interference.
--
Peter
Toronto, Canada
XP Pro SP2 x 2/Vista Ultimate SP1
Triple Boot
McAfee is known to cause many problems. Sometimes they don’t show up
immediately.
Replace McAfee with the free AVG http://free.grisoft.com/ or Avast
http://www.avast.com/eng/avast_4_home.html, and Windows Firewall and
Windows Defender. Disabling McAfee is not enough. You need to
completely uninstall it.
McAfee Consumer Product Removal Tool
http://www.softpedia.com/get/Tweak/Uninstallers/McAfee-Consumer-Product-Removal-Tool.shtml
-------
*Report back, please*
[When responding to posts, please include the post(s) you are replying
to so that others may learn and benefit from the issue]
[How to ask a question]
http://support.microsoft.com/kb/555375
http://dts-l.net/goodpost.htm
http://oakroadsystems.com/genl/unice.htm
Thank you for this detailed answer. Sorry if I sounded cranky, but I
thought
I had
said in my original request for help that it was a new Dell. I
called Dell
Tech. Serv.
and all they could suggest was to reset Internet Explorer, which I
did,
because it may be a piece of the original Web page's video that got
lodged in
the sound card, not unlike malware. This did not correct the
problem. I
have run McAfee full scan
twice and Spybot full scan twice and the weird sounds are still
there. I
opened
the Task Manager to look for a program that might be the issue, but I
couldn't
offhand ID anything. I will try your suggestions, including going to
the
site you
recommended, and see if that works. I'll get back to you with the
results.
Thank
you again for your time and trouble.
If it turns out to be a hardware problem, then I have the Dell
coverage to
fix it...they
won't fix software without my forking over $$$.
Susan
:
SusanV wrote:
It's a month old computer! The sound card ought to be adequate?
The
sounds show up when I first turn it on to my desktop and when I'm
on my
email server
page. And once in awhile on other Web pages. There's no pattern
to the
time
in between occurrences. It's the same 4 sounds each time they do
show up.
Thanks, however, for responding.
Getting cross with me about your computer problems is not productive
at all.
Your first post was extremely lacking in details. This is what you
said:
"I have extraneous sounds left over from viewing a Web page video."
I'm not a mind reader and you've given me nothing with which to make
a
long-distance sight-unseen diagnosis. Now you come back and say the
problem
occurs frequently and in different situations on a new computer. The
issue
could be caused by software (legitimate or otherwise*) or hardware.
There
is no way for me to guess.
*I have no idea whether your scanning for malware was adequate,
whether you
found anything since all you said was:
"I have done all the anti-virus/Spybot/reset Internet Explorer
tricks that I
can think of."
So here are some additional troubleshooting suggestions:
1. Make sure the computer is truly virus/malware-free. Look at the
prep work
and procedures listed at this link and see if you were that
thorough. If
you weren't, you should redo the scanning. If you were and are sure
the
machine is really 100% clean, move onto something else.
http://www.elephantboycomputers.com/page2.html#Removing_Malware
2. Since it is the same four sounds, try and isolate them by seeing
what
they are associated with. Look in the Sounds Control Panel applet.
Possibly
you have some program(s) running in the background causing this.
3. Look in Event Viewer (Start Orb>Search Box>type: eventvwr.msc)
for clues.
4. Ask yourself The First Question of Troubleshooting: what changed
between
the time things worked and the time they didn't? If you can
associate the
onset of the issue with something you installed, uninstall whatever
it was
and see if that solves things.
5. You can boot with a Linux live CD like Knoppix and see if the
sound is
wonky there. If it is, you know for sure this is a hardware issue.
If you can't figure it out, either contact the laptop mftr.'s tech
support
or take the laptop to a local computer professional who will know
what to
look for.
Malke
--
MS-MVP
Elephant Boy Computers
www.elephantboycomputers.com
Don't Panic!
Colin Barnhorst said:Doesn't bother me a bit...bit...bitbitbit
Bob F. said:It's messages from you cell phone interfering with your computer. Your
cell phone communicates with the cell site occasionally for background
registration and maintenance. You are talking about multiple fast beeps,
sounds a little like Morse code, right. Don't worry about it, just keep
you cell phone away from your computer if you don't want to hear it. You
also hear it on TV network broadcast shows when one of the announcers
accidentally leave one on near the wireless mics.
--
Regards, BobF.
Peter said:My speakers make strange sounds if my cellphone comes within 2 feet of
them.
--
Peter
Toronto, Canada
XP Pro SP2 x 2/Vista Ultimate SP1
Triple Boot
That could easily be. I had that for a while a few years ago when I
had a new neighbor that was a radio ham operator. I don't know what
would cause it in the OP's case, but it is a good thought.
The ghost sounds are more likely interference.
--
Peter
Toronto, Canada
XP Pro SP2 x 2/Vista Ultimate SP1
Triple Boot
McAfee is known to cause many problems. Sometimes they don’t show up
immediately.
Replace McAfee with the free AVG http://free.grisoft.com/ or Avast
http://www.avast.com/eng/avast_4_home.html, and Windows Firewall and
Windows Defender. Disabling McAfee is not enough. You need to
completely uninstall it.
McAfee Consumer Product Removal Tool
http://www.softpedia.com/get/Tweak/Uninstallers/McAfee-Consumer-Product-Removal-Tool.shtml
-------
*Report back, please*
[When responding to posts, please include the post(s) you are
replying to so that others may learn and benefit from the issue]
[How to ask a question]
http://support.microsoft.com/kb/555375
http://dts-l.net/goodpost.htm
http://oakroadsystems.com/genl/unice.htm
Thank you for this detailed answer. Sorry if I sounded cranky, but
I thought
I had
said in my original request for help that it was a new Dell. I
called Dell
Tech. Serv.
and all they could suggest was to reset Internet Explorer, which I
did,
because it may be a piece of the original Web page's video that got
lodged in
the sound card, not unlike malware. This did not correct the
problem. I
have run McAfee full scan
twice and Spybot full scan twice and the weird sounds are still
there. I
opened
the Task Manager to look for a program that might be the issue, but
I couldn't
offhand ID anything. I will try your suggestions, including going
to the
site you
recommended, and see if that works. I'll get back to you with the
results.
Thank
you again for your time and trouble.
If it turns out to be a hardware problem, then I have the Dell
coverage to
fix it...they
won't fix software without my forking over $$$.
Susan
:
SusanV wrote:
It's a month old computer! The sound card ought to be adequate?
The
sounds show up when I first turn it on to my desktop and when I'm
on my
email server
page. And once in awhile on other Web pages. There's no pattern
to the
time
in between occurrences. It's the same 4 sounds each time they do
show up.
Thanks, however, for responding.
Getting cross with me about your computer problems is not
productive at all.
Your first post was extremely lacking in details. This is what you
said:
"I have extraneous sounds left over from viewing a Web page video."
I'm not a mind reader and you've given me nothing with which to
make a
long-distance sight-unseen diagnosis. Now you come back and say the
problem
occurs frequently and in different situations on a new computer.
The issue
could be caused by software (legitimate or otherwise*) or hardware.
There
is no way for me to guess.
*I have no idea whether your scanning for malware was adequate,
whether you
found anything since all you said was:
"I have done all the anti-virus/Spybot/reset Internet Explorer
tricks that I
can think of."
So here are some additional troubleshooting suggestions:
1. Make sure the computer is truly virus/malware-free. Look at the
prep work
and procedures listed at this link and see if you were that
thorough. If
you weren't, you should redo the scanning. If you were and are sure
the
machine is really 100% clean, move onto something else.
http://www.elephantboycomputers.com/page2.html#Removing_Malware
2. Since it is the same four sounds, try and isolate them by seeing
what
they are associated with. Look in the Sounds Control Panel applet.
Possibly
you have some program(s) running in the background causing this.
3. Look in Event Viewer (Start Orb>Search Box>type: eventvwr.msc)
for clues.
4. Ask yourself The First Question of Troubleshooting: what changed
between
the time things worked and the time they didn't? If you can
associate the
onset of the issue with something you installed, uninstall whatever
it was
and see if that solves things.
5. You can boot with a Linux live CD like Knoppix and see if the
sound is
wonky there. If it is, you know for sure this is a hardware issue.
If you can't figure it out, either contact the laptop mftr.'s tech
support
or take the laptop to a local computer professional who will know
what to
look for.
Malke
--
MS-MVP
Elephant Boy Computers
www.elephantboycomputers.com
Don't Panic!
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