Getting Norton Ghost to recognise a Philips 5200 CDRW drive

[Robert M Jones]

Hello - I am trying to get Norton Ghost 2002 to recognise a Philips CDRW
drive in my new WinXP home system. (This is when using the Ghost boot
disk for WRITING images to CDR) - at the moment that drive is not listed
in the drop down of drives for writing the image TO. Using the other
Ghost boot disk for READING the CDRW drive works fine.

It used to be happy with this same drive in my old Win 98SE system
(different motherboard, case etc.) and different configuration - and
when I move out of the Ghost program back to DOS the CDRW drive H: can
be accessed and a DIR command works.

So far I have tried the following:

Moving the CDROM to be master on the secondary IDE channel, with a
secondary hard disk as slave. Previously the CDRW was slave to the main
hdd. So the current set up is
Primary boot hdd on main IDE channel, at end of ribbon cable, jumpered
to CSEL
CDRW on second IDE channel, at end of ribbon cable, jumpered to CSEL
Secondary hdd at middle of ribbon cable on second IDE channel, jumpered
to CSEL

Using both MSDOS formatted and PCDOS formatted ghost boot disks.

Next I am going to try setting the jumpers on the CDRW drive and
associated hdd to master and slave - at present they are set to Cable
select - I didn't use CSEL on the old system so maybe it is that..

Any other ideas anyone please? Ghost is obviously capable of using this
drive as it was happy with it in my Win98SE system - so it is a
configuration issue as far as I can see.

Mobo is a Foxconn 760GXK8MC and the CPU is Sempron 3000.


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[Ted Zieglar]

This is a newsgroup for the Windows XP operating system.

 

[Robert M Jones]

This is a newsgroup for the Windows XP operating system.

Thanks Ted. Now about that Philips 5200 CDRW hardware... (I've just
checked a lot of other posts and mine doesn't stand out as particularly
OT AFAICS).

--
Rev Robert M Jones, Wimborne Baptist Church, UK
http://www.wimborne-baptist.org.uk
Free trial of Mailwasher Pro - effective email spam filter - (commission
goes to our partners in Bulgaria)
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[DL]

Any updates available for your version of Ghost?
Because it was fine in win98 doesnt neccessarily mean it will be OK in
winxp, sp2?, with later hw.
I have had early version software that would'nt identify a later version
cdrw
There have also been posts re Ghost2002 not going well with winxp

 

[JS]

Windows XP and Ghost 2002 were both released in the fall of 2001. Therefore
this was the first edition of Ghost that 'may have' supported XP and most
likely contained a number of basic bugs related to XP.

I think it's time to upgrade to Ghost 2006 or another product.

JS

 

[Robert M Jones]

Any updates available for your version of Ghost?
Because it was fine in win98 doesnt neccessarily mean it will be OK in
winxp, sp2?, with later hw.
I have had early version software that would'nt identify a later version
cdrw
There have also been posts re Ghost2002 not going well with winxp

If I can't get Ghost 2002 to work, I'll probably move away from Norton
to another brand.

--
Rev Robert M Jones, Wimborne Baptist Church, UK
http://www.wimborne-baptist.org.uk
Free trial of Mailwasher Pro - effective email spam filter - (commission
goes to our partners in Bulgaria)
http://fta.firetrust.com/index.cgi?id=420

 

[DL]

See if theres any update first
I use True Image and its been updated since I purchased it

 

[Chuck]

That's likely because the win98 & ME versions of Ghost used MS DOS or PC DOS
and drivers to function.

Updating to a later version of Ghost might be in your future.

 

[Robert M Jones]

That's likely because the win98 & ME versions of Ghost used MS DOS or PC DOS
and drivers to function.

Updating to a later version of Ghost might be in your future.

Thanks - the 2002 version does say it is compatible with XP though. I
think I'll keep wrestling for a little while - I don't like giving
symantec money they don't need!

--
Rev Robert M Jones, Wimborne Baptist Church, UK
http://www.wimborne-baptist.org.uk
Free trial of Mailwasher Pro - effective email spam filter - (commission
goes to our partners in Bulgaria)
http://fta.firetrust.com/index.cgi?id=420

 

[JS]

Just a suggestion.

Call Symantec customer (not Tech Support) support/sales, identify yourself,
explain your predicament and maybe just maybe they will be willing to help
you by providing a new version as a donation.

JS

 

[Robert M Jones]

Just a suggestion.

Call Symantec customer (not Tech Support) support/sales, identify yourself,
explain your predicament and maybe just maybe they will be willing to help
you by providing a new version as a donation.

JS

Well its; worth a try...!

--
Rev Robert M Jones, Wimborne Baptist Church, UK
http://www.wimborne-baptist.org.uk
Free trial of Mailwasher Pro - effective email spam filter - (commission
goes to our partners in Bulgaria)
http://fta.firetrust.com/index.cgi?id=420