Getting MSNBC videos to play in IE6?

J

Joe Jorgenson

When I click on a "video" link on MSNBC I get the message to download the
Flash Player and reload the page.

I install the Flash player and reload, but the message remains the same.

I'm using IE6 with all the updates, WMP 10, and have XP Home w/SP2.

Anyone have any ideas how to get this going?
 
J

Jon Kennedy

From another thread where folks were having issues with video on MSNBC and
CNN:

Problems with the CNN video feed were throwing me also despite my machine
having all the latest patches and doing a reinstallation of Windows Media
Player 10. Apparently it's a conflict with the Real Player. Here's what
solved the video problem for me:
http://msmvps.com/blogs/chrisl/articles/12340.aspx.

--Dan W.

If no joy: http://www.msnbc.msn.com/id/3303511/#Video player problems

Totally uninstall Flash:
http://www.adobe.com/cfusion/knowledgebase/index.cfm?id=tn_14157
Then reinstall:
http://www.adobe.com/shockwave/download/download.cgi?P1_Prod_Version=ShockwaveFlash
(don't forget to uncheck the Yahoo toolbar box)

More info http://www.adobe.com/cfusion/knowledgebase/index.cfm?id=tn_19166

Do you have any toolbar or other helper application that blocks Flash? Some
toolbars that block pop-ups also have a Flash-blocker.

See this site for .reg file to make sure Flash is enabled in the registry:
http://www.kellys-korner-xp.com/xp_tweaks.htm - line 363 on the left.
Download to your desktop and double-click to merge to your registry or right
click and choose Merge - or Edit to see exactly what modifications it will
make to your registry.

Check your security settings - Tools...Internet Options...Security tab,
click Internet Zone, click Custom, and make sure automatic downloads are
enabled. Ensure that "Download Signed ActiveX controls" and "Run ActiveX
controls and plug-ins" are not disabled.

If you are behind a proxy server or are in an administered network
environment - they may be blocking Flash.

You can check for your Flash install status here:
http://www.macromedia.com/software/flash/about/

Tools...Manage Add-ons...change menu to "Add-ons that have been used by IE"
and make sure that "Shockwave ActiveX Control" and "Shockwave Flash Object"
are set to "enabled".

Try posting your issue to the Macromedia Flash support forum:
http://www.adobe.com/cfusion/webforums/forum/categories.cfm?catid=184&forumid=44
As you'll see, you are not alone in having trouble installing Flash, and
they have support engineers there monitoring the group.
 

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