Getting messages with SP2

[Jim Slager]

I installed SP2 with no problems except that since the installation at every
boot I get these messages:

Data Exception Prevention - Microsoft Windows
To help protect your computer, Windows has closed this program.
Name: Generic Host Process for Win32 Services

and

Generic Host Process for Win32 Services
Generic Host Process for Win32 Services encountered a problem and needed to
close.

Sometimes I get two of each of these messages. Can anyone help?

 

[MGGP]

If you search GOOGLE for "Data Exception Prevention"
(without the quotes), you'll get a lot of good
information . . . Good Luck !

 

[Bert Kinney]

Hi Jim,

Take a look here.

You receive a "Data Execution Prevention" error message in
Windows XP Service Pack 2:
http://support.microsoft.com/default.aspx?scid=kb;en-us;875351

A detailed description of the Data Execution Prevention (DEP)
feature in Windows XP Service Pack 2:
http://support.microsoft.com/default.aspx?scid=kb;en-us;875352

 

[Jim Slager]

Thanks, Bert. I used your link for directions on how to turn on DEP for all
programs and services except those I select. Then I selected Generic Host
Process for Win32 Services. Problem fixed.

 

[Bert Kinney]

You're welcome Jim, and thank for the feedback.

 

[Alex Nichol]

Thanks, Bert. I used your link for directions on how to turn on DEP for all
programs and services except those I select. Then I selected Generic Host
Process for Win32 Services. Problem fixed.

As G Host is just an interface for a whole slew of services, and the
ones provided by Windows should certainly not be causing the error, I
think you should look at what third party services might underlie the
matter, and make sure it is a legitimate one

 

[Guest]

One of our customers is getting this same error. It comes back no matter how
many times you click on send or don't send the error report to Microsoft.
The only way the customer can get any work done is to drag the DEP message
box off the side. Although I can understand this happening if a non-MS module
loads under svchost.exe, that is not the case in this instance.

Looking at the appcompat.txt file that is part of the error report shows
that all dlls running under this particular instance of svchost are all WinXP
dlls. All appear to be official MS files.

Is it the case that the DEP could be triggered by interaction of one of the
valid MS dlls with something else running in the system? Norton says no
viruses or adware found. A cursory look reveals no adware (I remove it for a
living, so I know what to look for. If the answer to #1 is yes, I will give
it a throrough adware removal process, but I have to charge the customer
field rates, and don't want to do that if it is not going to cure the problem.

The OS is XP Home SP2 with all the latest updates. It had been running for
months without a problem. I can provide the appcompat.txt, the WER hexdumps
and the system and application event logs in text format, on request.

Jerry