get rid of adobe acrobat reader?

  • Thread starter Thread starter Puff
  • Start date Start date
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Puff

Hi,
I don't know if this is the right place for this question or not, but I have
a problem with updating acrobat reader on an XP machine. When it tried to
update, the previous version apparently was incompletely removed and the new
version won't install - complains that the previous version needs to be
uninstalled first, but it won't finish off the old version. How can I wipe
out whatever's left of the old installation? I've even tried going back to
a previous time when everything was working to do it and that fails also.
 
Puff said:
I don't know if this is the right place for this question or not,
but I have a problem with updating acrobat reader on an XP machine.
When it tried to update, the previous version apparently was
incompletely removed and the new version won't install - complains
that the previous version needs to be uninstalled first, but it
won't finish off the old version. How can I wipe out whatever's
left of the old installation? I've even tried going back to a
previous time when everything was working to do it and that fails
also.

You should search Adobe's FAQs for uninstalling products - but the gist is
you will have to search the registry and delete the onvalid entries.
 
Shenan said:
You should search Adobe's FAQs for uninstalling products - but the
gist is you will have to search the registry and delete the onvalid
entries.

If Adobe doesn't have a means to uninstall the remnants properly, this
would be one of the few times I would recommend using Jouni Vuorio's
RegCleaner. Under the Software tab, look at both the Author and Software
columns. Search for these entries: Adobe, Acrobat, and Reader. For those
who don't trust registry cleaners, all you need to do is click on
Advanced Information, which will give you the precise location of the
registry keys. Jot it down, manually remove the entries via regedit, and
you're good to go. Personally, I just manually delete them via
RegCleaner. Never, never, never use in automated mode! Out of the box,
the default mode is manual; just keep it that way.

For those who have never tinkered with the registry, it's not for
newbies. If you are careless, it's possible to ruin your system!

To be on the safe side, either make an image of your hard drive or use
Erunt to back up the registry properly.
 
Puff said:
Hi,
I don't know if this is the right place for this question or not, but
I have a problem with updating acrobat reader on an XP machine. When
it tried to update, the previous version apparently was incompletely
removed and the new version won't install - complains that the
previous version needs to be uninstalled first, but it won't finish
off the old version. How can I wipe out whatever's left of the old
installation? I've even tried going back to a previous time when
everything was working to do it and that fails also.

Try re-installing the previous version, then delete it.

There are replacements for Acrobat Reader that are more civilized.
 
Puff said:
Hi,
I don't know if this is the right place for this question or not, but I
have
a problem with updating acrobat reader on an XP machine. When it tried to
update, the previous version apparently was incompletely removed and the
new
version won't install - complains that the previous version needs to be
uninstalled first, but it won't finish off the old version. How can I
wipe
out whatever's left of the old installation? I've even tried going back
to
a previous time when everything was working to do it and that fails also.

If you can, re-install the *old* version and then immediately uninstall it.
This often corrects failed uninstalls.

HTH
-pk
 

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